At a Glance
- Tasks: Provide compassionate support via phone and digital channels while assessing client needs.
- Company: CiC Wellbeing, dedicated to enhancing mental health and wellbeing.
- Benefits: Flexible working hours, supportive team environment, and opportunities for professional growth.
- Other info: Join a dynamic team focused on delivering high-quality wellbeing services.
- Why this job: Make a real difference in people's lives by providing essential wellbeing support.
- Qualifications: Strong customer service skills and a passion for helping others.
The predicted salary is between 51750 - 63250 £ per year.
Ci C Wellbeing is seeking an EAP Wellbeing Advisor to provide compassionate, practical support across telephone and digital channels.
You will assess needs, offer information, and signpost to suitable services while maintaining confidentiality and escalation when required.
Role focuses on responsive client support, accurate record-keeping, and collaboration with clinical colleagues to ensure high-quality service delivery.
A strong customer-service orientation is essential.
Wellbeing Support Advisor - EAP & Digital Channels employer: CiC Wellbeing
CiC Wellbeing offers a supportive work environment focused on employee wellbeing, with opportunities for professional growth in the field of psychological services. The company values compassionate client support and collaboration among colleagues, fostering a culture of teamwork and high-quality service delivery. Employees benefit from working with a pioneering organization in the Employee Assistance Programme sector, known for its clinical expertise and commitment to accessibility.
StudySmarter Expert Advice🤫
We think this is how you could land Wellbeing Support Advisor - EAP & Digital Channels
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like CiC Wellbeing!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like CiC Wellbeing.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like CiC Wellbeing.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at CiC Wellbeing!
We think you need these skills to ace Wellbeing Support Advisor - EAP & Digital Channels
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at CiC Wellbeing
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with CiC Wellbeing's Values
Before the interview, dig deep into CiC Wellbeing's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
