At a Glance
- Tasks: Lead revenue operations, ensuring accuracy and transparency in sales processes.
- Company: Join a dynamic team at CIBT, driving commercial success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment focused on continuous improvement and data-driven decision making.
- Why this job: Make a real impact by optimising revenue strategies and processes.
- Qualifications: 6-10 years in Revenue Operations with strong Salesforce experience.
The predicted salary is between 60000 - 80000 € per year.
Position Overview
The Revenue Operations Manager / Senior Manager plays a critical role in enabling CIBT’s commercial strategy through disciplined execution, data integrity, and operational rigor. Sitting within Commercial Finance and working in close partnership with the Chief Revenue Officer and Commercial leadership, this role ensures the revenue engine operates with accuracy, transparency, and consistency. This individual will translate commercial strategy into scalable operational processes—driving forecasting discipline, pipeline visibility, and performance accountability across Sales, Marketing, Partnerships, and Account Management. The role is hands‑on and execution‑focused, ideal for someone who excels at building structure, improving processes, and leveraging data to drive decision‑making.
Responsibilities
- Commercial Operating System
- Own end‑to‑end revenue operations (Lead → Opportunity → RFP → Close)
- Ensure Salesforce is the single source of truth and reflects how the business sells
- Own pipeline integrity, enforcing qualification standards and CRM discipline
- Act as product owner for Salesforce, ensuring development is prioritised based on commercial impact
- Own Salesforce as a commercial platform, including roadmap, prioritisation, and delivery aligned to revenue outcomes
- Pipeline & Forecast Integrity
- Own pipeline quality and enforce stage standards
- Monitor coverage, conversion, and velocity; identify risks and gaps early
- Challenge pipeline assumptions to ensure accurate forecasting
- Establish consistent forecasting cadence with Sales and Commercial Finance
- Performance & Insight
- Track core KPIs (pipeline, conversion, velocity, revenue vs target)
- Deliver clear, actionable insight to improve performance
- Identify bottlenecks and drive improvements in conversion and speed
- Process & System Enforcement
- Embed pricing guardrails and approval workflows into CRM
- Ensure correct routing and adherence to commercial policies
- Standardise deal structures, pricing logic, and commercial processes
- Sales Enablement & Efficiency
- Ensure sales teams have clear, efficient processes and tools
- Reduce friction in deal progression through system and process optimisation
- Integrate pricing and RFP workflows into CRM
- Cross‑Functional Alignment
- Act as operational interface across Sales, Marketing, Finance, and Tech
- Partner with IT and system teams to deliver against a RevOps‑owned roadmap, ensuring build quality while retaining commercial prioritization
- Ensure marketing activity is measurable and tied to pipeline and revenue
- Establish consistent operating rhythms (forecasting, performance reviews)
- Continuous Improvement
- Drive automation, standardisation, and data‑driven decision making
- Continuously refine systems and processes to support scalable growth
Education & Experience
- 6–10 years of experience in Revenue Operations, Sales Operations or Commercial Operations
- Proven experience building CRM‑led revenue processes in a scaling business
- Strong commercial acumen; able to challenge Sales and influence behaviour
- Hands‑on Salesforce experience (not purely technical)
- Data‑driven with ability to translate insight into action
- Proven track record building dashboards, KPIs, and forecasting models
- Experience supporting pricing, deal governance, or commercial approval processes
Core Competencies
- Analytical & Data‑Driven: Strong ability to synthesize data into clear insights and actions
- Operational Executor: Focused on building scalable processes and driving discipline
- Collaborative Partner: Works effectively across Commercial, Finance, and Technology teams
- Hands‑On & Detail‑Oriented: Comfortable operating at both strategic and execution levels
- Systems Fluent: Deep understanding of CRM systems and reporting environments
- Results‑Oriented: Drives measurable improvements in revenue performance and predictability
Success Measures (First 12 Months)
- Salesforce established as a trusted and accurate system of record
- Pipeline reflects reality with clear qualification standards consistently applied
- Improved forecast accuracy driven by stronger pipeline integrity
- Measurable improvement in conversion rates and pipeline velocity
- Standardised commercial processes (pricing, approvals, governance) in place
- Marketing activity fully measurable against pipeline and revenue
- Executive dashboards delivering clear, actionable performance insights
- Increased operational discipline supporting scalable, predictable growth
Revenue Operations Manager / Senior Manager employer: CIBT
CIBT is an exceptional employer that fosters a dynamic work culture focused on collaboration and continuous improvement. As a Revenue Operations Manager/Senior Manager, you will have the opportunity to drive impactful change within a supportive environment that values data-driven decision-making and operational excellence. With a commitment to employee growth and development, CIBT offers a unique chance to shape commercial strategies while enjoying a hands-on role in a thriving organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Operations Manager / Senior Manager
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their goals, especially around revenue operations and data integrity.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are talking about your experience, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Revenue Operations Manager / Senior Manager
Some tips for your application 🫡
Show Your Data Skills:Make sure to highlight your experience with data analysis and CRM systems, especially Salesforce. We want to see how you've used data to drive decisions and improve processes in your previous roles.
Be Specific About Your Experience:When detailing your past roles, focus on specific achievements and how they relate to revenue operations. Use metrics where possible to demonstrate your impact—numbers speak louder than words!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that align with our job description. We love seeing candidates who take the time to connect their background to what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CIBT
✨Know Your Numbers
As a Revenue Operations Manager, you'll need to be data-driven. Brush up on key metrics like pipeline velocity, conversion rates, and forecasting accuracy. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Master Salesforce
Since Salesforce is crucial for this role, make sure you’re familiar with its functionalities. Prepare examples of how you've leveraged Salesforce to improve revenue processes or enhance pipeline integrity. Show them you can be the product owner they need!
✨Showcase Your Collaborative Spirit
This position requires working closely with various teams. Think of instances where you've successfully collaborated across departments like Sales, Marketing, and Finance. Highlight your ability to align different functions towards common goals.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare scenarios where you've identified bottlenecks or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
