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For Companies At a Glance
- Tasks: Manage immigration processes and provide top-notch support to clients globally.
- Company: Join CIBT, a leading global immigration service provider with a strong reputation.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Why this job: Make a real difference by helping clients navigate their immigration journeys.
- Qualifications: 2+ years of immigration experience and strong communication skills required.
- Other info: Work with a diverse team and enjoy a flexible, supportive workplace.
The predicted salary is between 28800 - 43200 £ per year.
In this role, you will handle the overall immigration processes for our clients, providing timely and accurate support in order to meet internal metrics and deliver on our customer commitments. You will also work closely with our Network Partners in each country with a focus on efficiency and providing a high-quality client experience.
Duties and Responsibilities
- Initiate, assess, prepare, and monitor cases for assigned countries.
- Anticipate and meet client needs, offering proactive advice.
- Stay updated on industry events and changes to legislation, as relevant to clients.
- Communicate with clients, embassies, and authorities, and build and maintain warm client relationships.
- Respond to inquiries promptly, comprehensively and accurately.
- Attend client meetings, telephone & video conferences/webinars as required.
- Identify, pursue and generate new business leads, ensuring that work is profitable.
- Manage time effectively and prioritize critical tasks.
- Exceed customer expectations and meet service level agreements.
- Utilize resources and research complex cases/scenarios.
- Contact Embassies, Consulates, Visa Application Centres and other authorised agencies or authorities to confirm requirements and details, as required.
- Recommend improvements in work procedures, policies or systems.
- Work with third party providers across the globe to efficiently deliver services to clients.
- Use sound judgment in assessing client risk and escalate potential issues to management in a timely manner.
- Update and maintain all applicable data and documents in Immigo (Newland Chase Immigration System).
- Ensure all work undertaken is in scope, is billed promptly and that fees are agreed/approved in advance for additional services.
- Work with integrity, maintain confidentiality, and uphold company values.
- Handle applications expediently, accurately, and in compliance with immigration laws.
- Adhere to company policies and procedures consistently.
- Undertake other reasonable duties as required.
Person Specification and Competencies
- Graduate level degree or equivalent (desirable)
- Previous immigration experience (min. 2 years)
- Proven ability to research, identify, analyze and interpret information from a range of sources and develop an appropriate solution
- Proven ability to work as part of a team and under supervision
- Proven ability to undertake work on a project basis
- Able to demonstrate a positive and flexible attitude to work, particularly new initiatives
- Proven ability to manage a diverse and varied workload
- Proven ability to maintain a clear overview of the key issues and prioritize effectively
- Proven ability to influence effectively and sensitively, verbally and in writing
- Second language (desirable)
- Results oriented and operates with a strong level of accountability
- Proficiency / fluency of English language, spoken and written
- Strong focus with exceptional interpersonal and communication skills; proactive approach to addressing and communicating issues, providing feedback and solutions
- Time management and planning skills
- Problem solving and analytical skills within a fast-paced environment with competing demands
- Presenting and communicating information
- Efficient and effective use of systems
About Us
CIBT is the leading global provider of immigration and visa services for corporations and individuals with over 1,600 expert immigration and visa professionals, attorneys and qualified migration consultants located in over 60 offices in 27 countries. With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, a wholly owned subsidiary focused on global immigration strategy and advisory services for corporations worldwide and CIBTvisas, the market leader for business and other travel visa services for corporate and individual clients.
Global Immigration Consultant (Fixed-term 6-months) in London employer: CIBT
Contact Detail:
CIBT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Immigration Consultant (Fixed-term 6-months) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the immigration sector. They can give you insider tips and might even refer you for the role. Plus, it shows you're serious about getting involved in the industry.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of immigration laws and processes. Be ready to discuss how you can meet client needs and exceed expectations. We want to see that you’re proactive and can handle complex scenarios!
✨Tip Number 3
Show off your communication skills! During interviews, demonstrate how you can build warm relationships with clients and authorities. Use examples from your past experiences to highlight your ability to respond promptly and accurately.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Global Immigration Consultant (Fixed-term 6-months) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Immigration Consultant role. Highlight your relevant experience and skills that match the job description, showing us why you're the perfect fit!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your strong communication skills in your written application. Use clear and concise language, and don’t forget to proofread for any typos!
Highlight Your Problem-Solving Abilities: We love candidates who can think on their feet! In your application, share examples of how you've tackled challenges in previous roles, especially in immigration or related fields. This will show us you can handle the fast-paced environment.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at CIBT
✨Know Your Immigration Stuff
Make sure you brush up on the latest immigration laws and processes relevant to the countries you'll be working with. Being able to discuss recent changes or trends in the industry will show that you're proactive and knowledgeable, which is exactly what they’re looking for.
✨Client Communication is Key
Prepare to demonstrate your communication skills. Think of examples where you've successfully built relationships with clients or handled inquiries effectively. This role requires a warm approach, so be ready to showcase your interpersonal skills during the interview.
✨Time Management Matters
Since this position involves managing multiple cases, be prepared to discuss how you prioritise tasks and manage your time. Share specific strategies or tools you use to stay organised and ensure that you meet deadlines without compromising quality.
✨Show Your Problem-Solving Skills
Think of scenarios where you've had to analyse complex information and come up with solutions. Be ready to share these examples, as they’ll want to see how you approach challenges and make decisions under pressure.
