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- Tasks: Assist with export documentation and provide excellent customer service.
- Company: Join CIBT, a global leader in immigration and visa services.
- Benefits: Full training provided, career growth opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team and learn from industry experts.
- Qualifications: No experience needed; just bring your attention to detail and customer service skills.
- Other info: Work in a collaborative environment with a focus on ethics and diversity.
The predicted salary is between 30000 - 42000 £ per year.
We are currently looking for a full time Administrative Assistant / Export Shipping Documentation Consultant to join our busy Export Documentation Department in Ashford, Middlesex. Our team work with all types of export documentation, working closely with our customers and the London Chamber of Commerce to meet deadlines.
Responsibilities:
- Raising/issuing all export documentation
- Liaising with customers via telephone & email
- Telephone enquiries and quotes
- Covering Reception when required
- Sorting incoming/outgoing post & courier envelopes
- Transferring telephone calls to various staff/departments
- Liaising with our Couriers
The ideal candidate will need to be able to work under pressure to meet deadlines. Good customer service and attention to detail is essential as all documentation has to be accurate and produced to a high-quality standard. Experience in this role is not essential as full training will be provided.
We have exciting opportunities at CIBT. We value our employees and prioritize their career growth and development. As part of our team, you will work with world-class visa and immigration experts. You will learn in a dynamic, collaborative, and complex global environment, using industry-leading technology solutions. Our profound commitment to ethics, compliance, and diversity, along with our respect for one another, are key to our strength and success.
Administrative Assistant employer: CIBT
Contact Detail:
CIBT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your phone skills! Since you'll be liaising with customers via telephone, it’s crucial to sound confident and professional. Grab a friend and do some mock calls to get comfortable with handling enquiries and quotes.
✨Tip Number 3
Show off your attention to detail! When you get the chance to chat with potential employers, mention how you thrive under pressure and ensure accuracy in documentation. Share examples from past experiences, even if they’re not directly related.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits we look for in an Administrative Assistant.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrative Assistant role. Highlight any relevant experience, even if it’s not directly in export documentation. We want to see how your skills can shine in our busy team!
Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Keep it professional but let your enthusiasm for the role and our company come through. Tell us why you’re excited about joining CIBT!
Show Off Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that shine through in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at CIBT!
How to prepare for a job interview at CIBT
✨Know Your Documentation
Familiarise yourself with the types of export documentation you'll be dealing with. Brush up on terms and processes related to export shipping, as this will show your potential employer that you're proactive and ready to hit the ground running.
✨Customer Service Skills Shine
Since the role involves liaising with customers, think of examples from your past experiences where you provided excellent customer service. Be prepared to discuss how you handled difficult situations or ensured customer satisfaction, as this will highlight your suitability for the role.
✨Practice Under Pressure
Given that the job requires working under pressure to meet deadlines, consider doing mock interviews where you simulate high-pressure scenarios. This will help you articulate how you manage stress and prioritise tasks effectively during the actual interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific challenges the Export Documentation Department faces. This not only shows your interest in the role but also gives you a chance to assess if the company is the right fit for you.
