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For Companies At a Glance
- Tasks: Manage immigration processes and provide top-notch support to clients globally.
- Company: Join CIBT, a leader in global immigration services with a dynamic team.
- Benefits: Gain valuable experience, work in a supportive environment, and develop your professional skills.
- Why this job: Make a real difference by helping clients navigate their immigration journeys.
- Qualifications: Graduate degree preferred; 2 years of immigration experience is a plus.
- Other info: Collaborative culture with opportunities for growth and learning.
The predicted salary is between 28800 - 43200 £ per year.
In this role, you will handle the overall immigration processes for our clients, providing timely and accurate support to meet internal metrics and deliver on our customer commitments. You will also work closely with our Network Partners in each country with a focus on efficiency and providing a high‑quality client experience.
Duties and Responsibilities
- Initiate, assess, prepare, and monitor cases for assigned countries.
- Anticipate and meet client needs, offering proactive advice.
- Stay updated on industry events and changes to legislation relevant to clients.
- Communicate with clients, embassies, and authorities, building and maintaining warm client relationships.
- Respond to inquiries promptly, comprehensively and accurately.
- Attend client meetings, telephone & video conferences/webinars as required.
- Identify, pursue and generate new business leads, ensuring work is profitable.
- Manage time effectively and prioritize critical tasks.
- Exceed customer expectations and meet service level agreements.
- Utilize resources and research complex cases/scenarios.
- Contact embassies, consulates, visa application centres and other authorized agencies to confirm requirements and details.
- Recommend improvements in work procedures, policies or systems.
- Work with third‑party providers across the globe to efficiently deliver services to clients.
- Use sound judgment in assessing client risk and escalating potential issues to management in a timely manner.
- Update and maintain all applicable data and documents in Immigo (Newland Chase Immigration System).
- Ensure all work undertaken is in scope, billed promptly and that fees are agreed/approved in advance for additional services.
- Work with integrity, maintain confidentiality, and uphold company values.
- Handle applications expediently, accurately, and in compliance with immigration laws.
- Adhere to company policies and procedures consistently.
- Undertake other reasonable duties as required.
Person Specification and Competencies
- Graduate level degree or equivalent (desirable)
- Previous immigration experience (min. 2 years)
- Proven ability to research, identify, analyze and interpret information from a range of sources and develop an appropriate solution
- Proven ability to work as part of a team and under supervision
- Proven ability to undertake work on a project basis
- Able to demonstrate a positive and flexible attitude to work, particularly new initiatives
- Proven ability to manage a diverse and varied workload
- Proven ability to maintain a clear overview of the key issues and prioritize effectively
- Proven ability to influence effectively and sensitively, verbally and in writing
- Second language (desirable)
- Results oriented and operates with a strong level of accountability
- Proficiency/fluency of English language, spoken and written
- Strong focus with exceptional interpersonal and communication skills; proactive approach to addressing and communicating issues, providing feedback and solutions
- Time management and planning skills
- Problem solving and analytical skills within a fast‑paced environment with competing demands
- Presenting and communicating information
- Efficient and effective use of systems
About Us
CIBT is the leading global provider of immigration and visa services for corporations and individuals with over 1,600 expert immigration and visa professionals, attorneys and qualified migration consultants located in over 60 offices in 27 countries. With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, a wholly owned subsidiary focused on global immigration strategy and advisory services for corporations worldwide and CIBTvisas, the market leader for business and other travel visa services for corporate and individual clients.
Global Immigration Consultant in London employer: CIBT Global, Inc.
Contact Detail:
CIBT Global, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Immigration Consultant in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CIBT on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on immigration laws and recent changes in legislation. We want to show that we’re not just interested, but also knowledgeable and ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of client interaction, let’s make sure we can articulate our thoughts clearly and confidently. Mock interviews with friends can help us nail this.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team at CIBT!
We think you need these skills to ace Global Immigration Consultant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Global Immigration Consultant role. Highlight your relevant experience and skills that match the job description, showing us why you're the perfect fit!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your exceptional communication skills in your application. Use clear and concise language, and don’t forget to mention any experience you have in building client relationships.
Highlight Your Problem-Solving Abilities: We love candidates who can think on their feet! In your application, share examples of how you've tackled complex issues in the past, especially in fast-paced environments. This will show us that you can handle the demands of the role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at CIBT Global, Inc.
✨Know Your Immigration Stuff
Make sure you brush up on the latest immigration laws and trends. Being able to discuss recent changes or challenges in the industry will show that you're proactive and knowledgeable, which is key for a Global Immigration Consultant.
✨Client-Centric Mindset
Prepare examples of how you've anticipated client needs in the past. Think about times when you provided proactive advice or went above and beyond to ensure client satisfaction. This will demonstrate your commitment to delivering a high-quality client experience.
✨Communication is Key
Practice articulating your thoughts clearly and concisely. Since you'll be communicating with clients, embassies, and authorities, being able to convey information effectively is crucial. Consider doing mock interviews to refine your communication skills.
✨Time Management Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. Share specific strategies or tools you use to stay organised, especially when handling multiple cases or deadlines. This will highlight your ability to thrive in a fast-paced environment.
