At a Glance
- Tasks: Lead engagement strategies and support volunteers in building services engineering.
- Company: Join CIBSE, a professional body dedicated to advancing building services engineering.
- Benefits: Flexible working hours, travel opportunities, and a chance to make a real impact.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Shape the future of building services while fostering community and collaboration.
- Qualifications: Experience in relationship management and volunteer coordination is essential.
The predicted salary is between 40000 - 50000 £ per year.
About CIBSE
CIBSE (the Chartered Institution of Building Services Engineers) is the professional body that exists to advance and promote the art, science and practice of building services engineering, to invest in education and research, and to support our community of built environment professionals in their pursuit of excellence. We support building services engineers throughout their careers by setting standards, accrediting education and influencing industry and policy. Working at CIBSE means being part of a collaborative organisation with a clear social purpose, where your work contributes to positive, real-world impact in a growing and evolving sector.
The Senior Networks and Engagement Manager – Regions and YEN will be responsible for providing strategic oversight and guidance to the CIBSE UK and International regions and YEN network, ensuring there is a focus on membership acquisition, retention and member engagement. The role requires an individual with a passion for working with volunteers coupled with excellent organisational skills. They will also need to demonstrate a high level of line management skills, attention to details, customer service focus and an ability to solve complex problems. Reporting to the Head of Networks and Engagement, this role has one direct report in the Networks and Engagement Coordinator, Groups. The role is part of a small and hard-working team focusing on supporting our volunteers across the networks to deliver member growth, retention and engagement.
Responsibilities
- Provide day to day support for the UK and International regions, ensuring governance is adhered to as required.
- Attend regional meetings/events as required – the ability to travel and work out of office hours is an important aspect of the role.
- Work with the YEN Global committee to ensure the YEN network is working effectively and collaborating throughout CIBSE.
- Lead on the review for the UK regions ensuring that the geographical set up is fit for purpose and appropriate for modern day geography.
- Lead on the annual finance and activity planning process for the UK and International regions, YEN and special interest groups.
- Take ownership for the oversight of the STEM ambassador programme ensuring activity continues to progress.
- Build positive working relationships with key people across the organisation including senior volunteers, board members and colleagues.
- Provide excellent and effective line management and development direction to the Networks and Engagement Coordinator – Groups and the Engagement and Operations Manager – MENA Region.
- Work with the Membership Marketing team over required marketing and campaigns.
- Provide support to the Head of Networks and Engagement with the delivery of key strategic projects, taking a lead as required.
- Provide support to the Head of Networks and Engagement and the Senior Networks and Engagement Manager – Societies with the development of the volunteer infrastructure.
- Lead on the governance update for the YEN Global committee and YEN network.
- Take a lead on planning and implementation of awards and projects as required.
- Implement a review of the structure and purpose of the Fellows network to ensure effective future implementation.
The above is not an exhaustive list of duties and you will be expected to perform other related tasks to meet the overall business objectives of the Institution.
Qualifications
- Three years of experience in a relevant role.
- Relationship building – proven ability to build relationships based on trust, understanding and mutual respect.
- Relationship management – proven ability to maintain key relationships with stakeholders at all levels.
- Volunteer management – experience of working closely with volunteers and how volunteer programmes operate.
- A mixture of operational and strategic experience.
- Determination and persistence.
- Ability to travel across the UK and work out of hours at events.
- Communication skills – good verbal and written skills with a broad range of stakeholders.
- Detail orientated – ability to be organised and have a strong attention to detail.
- Extensive use of a CRM system (preferably Salesforce).
- Experience of working in a professional membership organisation.
The Institution is an equal opportunities employer. The post-holder will be expected to adhere to and support the Institution’s commitment to diversity, equality and inclusion.
Senior Networks and Engagement Manager – Regions and YEN employer: CIBSE
CIBSE is an exceptional employer that fosters a collaborative and inclusive work culture, dedicated to advancing the building services engineering profession. Employees benefit from meaningful engagement with a community of professionals, opportunities for personal and professional growth, and the chance to make a tangible impact in the industry. With a focus on volunteer support and strategic initiatives, CIBSE offers a rewarding environment for those passionate about driving positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Networks and Engagement Manager – Regions and YEN
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about introducing yourself. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with potential employers, let your enthusiasm shine through. Talk about why you love building services engineering and how you can contribute to their mission at CIBSE.
✨Tip Number 3
Prepare for interviews by researching the organisation and its values. Understand what CIBSE stands for and how you can align your skills with their goals. This will help you stand out as a candidate who truly gets it.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great opportunity to reiterate your interest in the position.
We think you need these skills to ace Senior Networks and Engagement Manager – Regions and YEN
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Networks and Engagement Manager role. Highlight your experience in relationship building and volunteer management, as these are key aspects of the job.
Showcase Your Passion:Let us see your enthusiasm for building services engineering and community engagement. Share examples of how you've contributed to similar fields or organisations, and why you're excited about this opportunity at CIBSE.
Be Detail-Oriented:Pay close attention to the details in your application. Ensure there are no typos or errors, and that your documents are well-organised. This reflects your ability to manage complex tasks effectively, which is crucial for this role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your information and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at CIBSE
✨Know Your Stuff
Make sure you understand CIBSE's mission and values. Familiarise yourself with their work in building services engineering and how they support professionals in the field. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Relationship Skills
Prepare examples that highlight your ability to build and maintain relationships, especially with volunteers and stakeholders. Think of specific situations where you successfully managed relationships and how that led to positive outcomes.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Prepare scenarios where you faced complex challenges, particularly in volunteer management or strategic planning, and explain how you approached and resolved them.
✨Demonstrate Your Organisational Skills
Since the role requires excellent organisational abilities, be ready to discuss how you manage multiple projects and priorities. Share tools or methods you use to stay organised, especially when working with teams or coordinating events.
