At a Glance
- Tasks: Coordinate and enhance online training, ensuring quality and efficiency in course delivery.
- Company: Join CIBSE, a leading institution dedicated to building services engineering and community support.
- Benefits: Enjoy 25+ days of annual leave, hybrid working, and health benefits.
- Other info: Be part of a dynamic team that values diversity and inclusion.
- Why this job: Make a real impact in education while developing your skills in a supportive environment.
- Qualifications: Experience with LMS platforms, instructional design, and strong time management skills.
The predicted salary is between 25000 - 30000 £ per year.
CIBSE (the Chartered Institution of Building Services Engineers) is the professional body that exists to advance and promote the art, science and practice of building services engineering, to invest in education and research, and to support our community of built environment professionals in their pursuit of excellence. We support building services engineers throughout their careers by setting standards, accrediting education and influencing industry and policy.
Working at CIBSE means being part of a collaborative organisation with a clear social purpose, where your work contributes to positive, real-world impact in a growing and evolving sector.
About the role
This role offers the opportunity to build, structure and develop the current online learning catalogue by overseeing processes to support the continued growth of the business. The coordinator will work alongside the Training Development Manager and Training Manager to continue to support our delegates and clients to ensure we have the most efficient operations in place. This includes building courses on our LMS, creating automations, dashboards, reports, and videos.
The Online Learning Coordinator is the first point of contact for any online enquiries and is required to manage the MyLearning inbox along with all client communications for Online Learning. They also send communications to corporate and individual learners regarding content or system changes and financial updates. The Online Coordinator works with the Training team to support the delivery and maintenance of online training through the LMS, CRM and website and any relevant queries through the Training inbox.
The Online Learning Coordinator must be confident in the authoring and instructional design of online courses. They must recognise opportunities for growth and expansion on our digital platform and have a clear understanding of any emerging trends within online training. Collaborating with contractors, the Training Development Manager, Marketing, and the Training Manager to deliver new and revised online courses according to the technologies available and following the quality assurance processes for online learning.
It is the task of the Online Learning Coordinator to ensure that CIBSE training courses are up to our competitors’ standards e.g. up-to-date, accurate, educational, and inspiring. Looking at all aspects in terms of training content, identifying new formats, and designing elements that can be used on our digital platform, updating it as needed so that it is a value led proposition. It is required that the Learning Management System is kept refreshed and that the settings for enrolments and exams are created, monitored, and reported on a regular basis.
What you will do
- Coordinate all aspects of online training (research, design, delivery, and quality improvement).
- Monitoring, responding, and reporting on feedback from our online learning modules, courses, and exams.
- Processing all income and expenditure for online learning.
- Creating monthly financial reports.
- Ensuring all automated systems are reviewed, tested, and updated accordingly with specific focus on the integration between our CRM and LMS and public website.
- Overseeing the setup of our online exams, making sure they are operating correctly to comply with regulations.
- Add or edit any online exams on the LMS, and ensure they are automatically graded and tracked.
- Oversee instructional design improvement for all online course materials.
- Support the rest of the Training team with training delivery as required by the Training Manager e.g. annual set up of all events on the CRM and website, answering the Training team phoneline, attendance at events and conferences for cross promotion of training.
- Responsibility for ensuring all existing CIBSE policies and guidelines are adhered to by the Training team, particularly for exam related training.
The above is not an exhaustive list of duties and you will be expected to perform other related tasks to meet the overall business objectives of the Institution.
What you will need to be successful
- Understanding of LMS platforms and instructional design tools
- Time Management
- Problem solving
- Marketing experience
- Basic understanding of sales
What CIBSE offers you
- A supportive and friendly working environment.
- Starting at 25 days Annual Leave increasing to 27 days with length of service, plus Bank Holidays.
- Contributory Pension Scheme.
- Family Friendly Leave.
- Three paid volunteering days per year.
- Annual Travel Season Ticket Loan.
- Cycle to Work Scheme.
- Life Assurance.
- Private Medical Insurance.
- Cash Plan – cash back for routine healthcare treatments.
- Health and Wellbeing benefits, including Mental Health support, and access to a 24/7 GP service.
- Shopping portal, rewards programme, and gym discounts.
- Referral Scheme.
- Hybrid Working where people are ‘in the office more days than they are not’.
- The chance to be part of an evolving, changing and exciting organisation that genuinely does change the world.
The Institution is an equal opportunities employer. The post-holder will be expected to adhere to and support the Institution’s commitment to diversity, equality and inclusion.
Online Learning Coordinator employer: CIBSE
CIBSE is an exceptional employer that fosters a collaborative and supportive work environment, where the Online Learning Coordinator plays a vital role in shaping the future of online education in building services engineering. With generous benefits such as 25 days of annual leave, a contributory pension scheme, and opportunities for professional growth, employees are empowered to make a meaningful impact while enjoying a healthy work-life balance. Located in a dynamic sector, CIBSE offers a unique chance to contribute to real-world change and innovation in the built environment.
StudySmarter Expert Advice🤫
We think this is how you could land Online Learning Coordinator
✨Dive into Digital Learning Communities
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like CIBSE looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
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We think you need these skills to ace Online Learning Coordinator
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at CIBSE, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of CIBSE and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at CIBSE
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that CIBSE might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at CIBSE.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
