Senior Networks and Engagement Manager – Regions and YEN in London

Senior Networks and Engagement Manager – Regions and YEN in London

London Full-Time 45000 - 55000 £ / year (est.) Hybrid
CIBSE

At a Glance

  • Tasks: Lead strategic initiatives for membership growth and volunteer engagement across UK and international regions.
  • Company: Join a dynamic organisation dedicated to making a positive impact in the engineering community.
  • Benefits: Enjoy 25+ days of annual leave, hybrid working, and comprehensive health benefits.
  • Other info: Be part of a supportive team with excellent career development opportunities.
  • Why this job: Make a real difference by supporting volunteers and enhancing member experiences.
  • Qualifications: Three years of relevant experience and strong relationship-building skills required.

The predicted salary is between 45000 - 55000 £ per year.

About the role

The Senior Networks and Engagement Manager – Regions and YEN, will be responsible for providing strategic oversight and guidance to the CIBSE UK and International regions and YEN network, ensuring there is a focus on membership acquisition, retention and member engagement.

The role requires an individual with a passion for working with volunteers coupled with excellent organisational skills.

They will also need to demonstrate a high level of line management skills, attention to details, customer service focus and an ability to solve complex problems.

Reporting to the Head of Networks and Engagement, this role has one direct report in the Networks and Engagement Coordinator, Groups.

The role is part of a small and hard-working team focusing on supporting our volunteers across the networks to deliver member growth, retention and engagement.

What you will do

  • Provide day to day support for the UK and International regions, ensuring governance is adhered to as required.
  • Attend regional meetings/events as required – the ability to travel and work out of office hours is an important aspect of the role.
  • Work with the YEN Global committee to ensure the YEN network is working effectively and collaborating throughout CIBSE.
  • Lead on the review for the UK regions ensuring that the geographical set up is fit for purpose and appropriate for modern day geography.
  • Lead on the annual finance and activity planning process for the UK and International regions, YEN and special interest groups.
  • Take ownership for the oversight of the STEM ambassador programme ensuring activity continues to progress.
  • Build positive working relationships with key people across the organisation including, senior volunteers, board members and colleagues.
  • Provide excellent and effective line management and development direction to the Networks and Engagement Coordinator – Groups and the Engagement and Operations Manager – MENA Region.
  • Work with the Membership Marketing team over required marketing and campaigns.
  • Provide support to the Head of Networks and Engagement with the delivery of key strategic projects, taking a lead as required.
  • Provide support to the Head of Networks and Engagement and the Senior Networks and Engagement Manager – Societies with the development of the volunteer infrastructure.
  • Lead on the governance update for the YEN Global committee and YEN network.
  • Take a lead on planning and implementation of awards and projects as required.
  • Implement a review of the structure and purpose of the Fellows network to ensure effective future implementation.

The above is not an exhaustive list of duties and you will be expected to perform other related tasks to meet the overall business objectives of the Institution.

What you will need to be successful

Essential

  • Three years of experience in a relevant role.

Relationship building – proven ability to build relationships based on trust, understanding, and mutual respect.

  • Relationship management
  • proven ability to maintain key relationships with stakeholders at all levels
  • Volunteer management
  • experience of working closely with volunteers and how volunteer programmes operate.
  • A mixture of operational and strategic experience.
  • Determination and persistence.
  • Ability to travel across the UK and work out of hours at events.
  • Communication skills
  • good verbal and written skills with a broad range of stakeholders.
  • Detail orientated

-ability to be organised and have a strong attention to detail.

Desirable

  • Extensive use of a CRM system (preferably Salesforce).
  • Experience of working in a professional membership organisation.
  • What CIBSE offers you
  • A supportive and friendly working environment.
  • Starting at 25 days Annual Leave increasing to 27 days with length of service, plus Bank Holidays.
  • Contributory Pension Scheme.
  • Family Friendly Leave.
  • Three paid volunteering days per year.
  • Annual Travel Season Ticket Loan.
  • Cycle to Work Scheme.
  • Life Assurance.
  • Private Medical Insurance.
  • Cash Plan – cash back for routine healthcare treatments.
  • Health and Wellbeing benefits, including Mental Health support, and access to a 24/7 GP service.
  • Shopping portal, rewards programme, and gym discounts.
  • Referral Scheme.
  • Hybrid Working where people are ‘in the office more days than they are not’.
  • The chance to be part of an evolving, changing and exciting organisation that genuinely does change the world.
  • Application Process

To apply for this role, please include your CV and cover letter outlining how you feel you would be a great fit for the role.

Shortlisting, interviews and task

If you are short-listed, we plan to invite you for interview either over Teams or in person. This may include giving a presentation on a pre-set topic.

We reserve the right to close this advert early if we receive sufficient applications.

If you think you are a great fit for this role, please submit your application at the earliest opportunity.

The Institution is an equal opportunities employer. The post-holder will be expected to adhere to and support the Institution’s commitment to diversity, equality and inclusion.

Senior Networks and Engagement Manager – Regions and YEN in London employer: CIBSE

CIBSE is an excellent employer that prioritises the professional growth of its employees while fostering a collaborative and supportive work culture. With competitive benefits such as generous annual leave, a robust pension scheme, and comprehensive health support, CIBSE ensures that its team members are well taken care of, making it an ideal place for those looking to make a meaningful impact in online learning.

CIBSE

Contact Details:

CIBSE Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Networks and Engagement Manager – Regions and YEN in London

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We think you need these skills to ace Senior Networks and Engagement Manager – Regions and YEN in London

Strategic Oversight
Membership Acquisition
Member Engagement
Organisational Skills
Line Management Skills
Customer Service Focus
Problem-Solving Skills

Some tips for your application 🫡

Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!

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How to prepare for a job interview at CIBSE

✨Master the Case Study Game

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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.

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