At a Glance
- Tasks: Lead strategic initiatives for membership growth and engagement across UK and international regions.
- Company: Join a dynamic institution focused on community and volunteer support.
- Benefits: Flexible working hours, travel opportunities, and a chance to make a real impact.
- Other info: Be part of a supportive team with a commitment to diversity and inclusion.
- Why this job: Shape the future of member engagement while working with passionate volunteers.
- Qualifications: Three years in a relevant role with strong relationship-building skills.
The predicted salary is between 40000 - 50000 £ per year.
The Senior Networks and Engagement Manager – Regions and YEN will be responsible for providing strategic oversight and guidance to the CIBSE UK and International regions and YEN network, ensuring there is a focus on membership acquisition, retention and member engagement. The role requires an individual with a passion for working with volunteers coupled with excellent organisational skills. They will also need to demonstrate a high level of line management skills, attention to details, customer service focus and an ability to solve complex problems. Reporting to the Head of Networks and Engagement, this role has one direct report in the Networks and Engagement Coordinator, Groups. The role is part of a small and hard-working team focusing on supporting our volunteers across the networks to deliver member growth, retention and engagement.
What you will do
- Provide day to day support for the UK and International regions, ensuring governance is adhered to as required.
- Attend regional meetings/events as required – the ability to travel and work out of office hours is an important aspect of the role.
- Work with the YEN Global committee to ensure the YEN network is working effectively and collaborating throughout CIBSE.
- Lead on the review for the UK regions ensuring that the geographical set up is fit for purpose and appropriate for modern day geography.
- Lead on the annual finance and activity planning process for the UK and International regions, YEN and special interest groups.
- Take ownership for the oversight of the STEM ambassador programme ensuring activity continues to progress.
- Build positive working relationships with key people across the organisation including, senior volunteers, board members and colleagues.
- Provide excellent and effective line management and development direction to the Networks and Engagement Coordinator – Groups and the Engagement and Operations Manager – MENA Region.
- Work with the Membership Marketing team over required marketing and campaigns.
- Provide support to the Head of Networks and Engagement with the delivery of key strategic projects, taking a lead as required.
- Provide support to the Head of Networks and Engagement and the Senior Networks and Engagement Manager – Societies with the development of the volunteer infrastructure.
- Lead on the governance update for the YEN Global committee and YEN network.
- Take a lead on planning and implementation of awards and projects as required.
- Implement a review of the structure and purpose of the Fellows network to ensure effective future implementation.
The above is not an exhaustive list of duties and you will be expected to perform other related tasks to meet the overall business objectives of the Institution.
What you will need to be successful
Essential
- Three years of experience in a relevant role.
- Relationship building – proven ability to build relationships based on trust, understanding, and mutual respect.
- Relationship management - proven ability to maintain key relationships with stakeholders at all levels.
- Volunteer management - experience of working closely with volunteers and how volunteer programmes operate.
- A mixture of operational and strategic experience.
- Determination and persistence.
- Ability to travel across the UK and work out of hours at events.
- Communication skills - good verbal and written skills with a broad range of stakeholders.
- Detail orientated - ability to be organised and have a strong attention to detail.
Desirable
- Extensive use of a CRM system (preferably Salesforce).
- Experience of working in a professional membership organisation.
Application Process
To apply for this role, please include your CV and cover letter outlining how you feel you would be a great fit for the role. If you are short-listed, we plan to invite you for interview either over Teams or in person. This may include giving a presentation on a pre-set topic. We reserve the right to close this advert early if we receive sufficient applications. If you think you are a great fit for this role, please submit your application at the earliest opportunity. The Institution is an equal opportunities employer. The post-holder will be expected to adhere to and support the Institution’s commitment to diversity, equality and inclusion.
Senior Networks and Engagement Manager – Regions and YEN in London employer: CIBSE
Joining our team as a Senior Networks and Engagement Manager offers you the chance to work in a dynamic environment that values collaboration, innovation, and professional growth. We pride ourselves on fostering a supportive culture where your contributions are recognised, and you can develop your skills while making a meaningful impact on our membership community. With opportunities for travel and engagement across the UK and internationally, this role not only enhances your career but also allows you to connect with passionate volunteers and stakeholders dedicated to advancing our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Networks and Engagement Manager – Regions and YEN in London
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews like a pro! Research the company and its culture, and think about how your experience aligns with their needs. We recommend practising common interview questions and even preparing a few thoughtful questions to ask them. Show them you’re genuinely interested!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and gives you another chance to reiterate why you’re the perfect fit. We love a good follow-up!
✨Tip Number 4
Don’t forget to leverage our website! We’ve got loads of resources and job listings that can help you land that dream role. Keep an eye on our updates and apply early – you never know when the right opportunity will pop up!
We think you need these skills to ace Senior Networks and Engagement Manager – Regions and YEN in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Networks and Engagement Manager. Highlight your experience in relationship building, volunteer management, and any relevant operational or strategic roles you've held.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're passionate about this role and how your skills align with our needs. Be specific about your achievements and how they relate to membership acquisition and engagement.
Showcase Your Organisational Skills:Since this role requires excellent organisational skills, provide examples in your application that demonstrate your ability to manage multiple tasks and projects effectively, especially in a volunteer context.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the advert early if we get enough applications, so make sure you apply through our website as soon as you can!
How to prepare for a job interview at CIBSE
✨Know Your Stuff
Make sure you thoroughly understand the role and its responsibilities. Familiarise yourself with CIBSE's mission, values, and current initiatives. This will help you demonstrate your passion for the position and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Highlight your experience with volunteers and stakeholders, as this is crucial for the Senior Networks and Engagement Manager position. Be ready to discuss specific strategies you've used to foster trust and collaboration.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your ability to solve complex problems. Think of past challenges you've faced and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and determination.
✨Prepare for a Presentation
Since the interview may include a presentation, practice delivering your ideas clearly and confidently. Choose a relevant topic related to membership engagement or volunteer management, and ensure your visuals are engaging. This will demonstrate your communication skills and ability to convey information effectively.
