Networks and Engagement Coordinator (Groups) in London
Networks and Engagement Coordinator (Groups)

Networks and Engagement Coordinator (Groups) in London

London Full-Time 30000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support special interest groups and societies, ensuring governance and facilitating membership growth.
  • Company: Join CIBSE, a leading professional body in building services engineering with a social purpose.
  • Benefits: Enjoy 25 days annual leave, hybrid working, health benefits, and a supportive environment.
  • Why this job: Make a real-world impact while developing your skills in a collaborative setting.
  • Qualifications: Customer service experience, excellent communication skills, and proficiency in Microsoft Office.
  • Other info: Be part of an evolving organisation that values diversity, equality, and inclusion.

The predicted salary is between 30000 - 30000 £ per year.

About CIBSE

CIBSE (the Chartered Institution of Building Services Engineers) is the professional body that exists to advance and promote the art, science and practice of building services engineering, to invest in education and research, and to support our community of built environment professionals in their pursuit of excellence. We support building services engineers throughout their careers by setting standards, accrediting education and influencing industry and policy. Working at CIBSE means being part of a collaborative organisation with a clear social purpose, where your work contributes to positive, real-world impact in a growing and evolving sector.

About the role

CIBSE has a fantastic opportunity for a Networks and Engagement Coordinator (Groups) to join the Membership department and support the Senior Networks and Engagement Managers in supporting and developing the CIBSE special interest groups and Societies.

What you will do

  • Ensuring that governance requirements are adhered to by the CIBSE special interest groups and societies.
  • Providing operational support to the Groups and Societies committee.
  • Providing operational support to the EDI Panel and its subcommittees as required.
  • Facilitating activities to grow special interest group and society membership.
  • Responding to enquiries regarding special interest groups and societies.
  • Processing society membership applications.
  • Building good working relationships within volunteer networks across the UK and internationally and working with the Senior Networks and Engagement Managers to support the steering committees in delivering their objectives.
  • Providing administration support for the CIBSE special interest groups and societies, which may include:
  • responding to general enquiries via email and telephone.
  • maintaining and updating the CIBSE website.
  • updating and maintaining member details on the CRM.
  • collating and preparing papers for committee meetings and ad hoc virtual meetings or working groups.
  • providing updates to other departments on news and activities of these networks to allow for promotion and cross-department working.

Attending occasional events across the UK supporting the Senior Networks and Engagement Managers as required. Supporting Groups and Societies with their social media postings and other engagement activities. Undertaking any other duties as requested by the Senior Networks and Engagement Managers, Head of Networks and Engagement or Director of Membership.

The above is not an exhaustive list of duties and you will be expected to perform other related tasks to meet the overall business objectives of the Institution.

What you will need to be successful

Essential Skills and Experience

  • Experience of working in a customer focused environment, dealing with enquiries with tact and diplomacy.
  • Excellent communication skills, both verbal and written skills.
  • Good working knowledge of pc software, Microsoft Office and CRM systems.
  • Confident and self-motivated.
  • Ability to use own initiative.
  • Ability to work to tight deadlines with good personal organisation and time management skills.
  • Experience of giving accurate advice via telephone and email.

Desirable

  • Experience of membership organisations.
  • Experience of organising events.
  • Experience of working with committees.
  • Educated to degree level.
  • Experience of working in an international environment.

About You

You are highly organised, use initiative and are full of ideas. You recognise the importance of what CIBSE is trying to achieve and want to take an active role in that. You are resourceful and know how to find information, solve issues, answer questions, reach people and be flexible. You are keen to use data to improve and achieve impactful outcomes. You are proactive, take initiative, and work well with others, demonstrating strong interpersonal and collaboration skills.

What CIBSE offers you

  • A supportive and friendly working environment.
  • Starting at 25 days Annual Leave increasing to 27 days with length of service, plus Bank Holidays.
  • Contributory pension scheme.
  • Family Friendly Leave.
  • 3 x paid volunteering days.
  • Annual Travel Season Ticket Loan.
  • Cycle to Work Scheme.
  • Life Assurance.
  • Private Medical Insurance.
  • Cash Plan – cash back for routine healthcare treatments.
  • Health and Wellbeing benefits, including Mental Health support, and access to a 24/7 GP service.
  • Referral Scheme.
  • Shopping portal, rewards programme, and gym discounts.
  • Hybrid Working where people are ‘in the office more days than they are not’.
  • The chance to be part of an evolving, changing and exciting organisation that genuinely does change the world.

Application Process

To apply for this role, please include your CV and cover letter outlining how you feel you would be a great fit for the role.

Closing Date

The deadline for all applications is 10 am, Monday, 12 January 2026. We reserve the right to close this advert early if we receive sufficient applications. If you think you are a great fit for this role, please submit your application at the earliest opportunity. The Institution is an equal opportunities employer. The post-holder will be expected to adhere to and support the Institution’s commitment to diversity, equality and inclusion.

The pay range for this role is: 30,000 - 30,000 GBP per year.

Networks and Engagement Coordinator (Groups) in London employer: CIBSE

CIBSE is an exceptional employer that fosters a collaborative and supportive work environment, where employees are encouraged to contribute to meaningful projects that have a real-world impact in the built environment sector. With generous benefits such as 25 days of annual leave, a contributory pension scheme, and opportunities for professional growth, CIBSE prioritises employee well-being and development, making it an ideal place for those looking to make a difference while advancing their careers.
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Contact Detail:

CIBSE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Networks and Engagement Coordinator (Groups) in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current CIBSE members on LinkedIn. Building relationships can open doors that a CV just can't.

✨Tip Number 2

Show your passion for the role! When you get the chance to chat with someone from CIBSE, whether it’s an interview or an informal meet-up, let your enthusiasm shine through. Talk about why you care about building services engineering and how you can contribute to their mission.

✨Tip Number 3

Prepare for the unexpected! You might get asked some tricky questions or scenarios during interviews. Think about how you would handle various situations related to membership support or event organisation. Practising these responses can help you feel more confident.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the CIBSE team. Don’t wait until the last minute; get your application in early!

We think you need these skills to ace Networks and Engagement Coordinator (Groups) in London

Customer Service Skills
Excellent Communication Skills
Microsoft Office
CRM Systems
Time Management Skills
Organisational Skills
Event Organisation
Committee Support
Interpersonal Skills
Collaboration Skills
Problem-Solving Skills
Initiative
Flexibility
Data Analysis

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Networks and Engagement Coordinator role. Highlight relevant experience, especially in customer-focused environments and any work with committees or membership organisations.

Craft a Compelling Cover Letter: Your cover letter should reflect your passion for CIBSE's mission. Share specific examples of how your skills align with the job requirements and demonstrate your enthusiasm for contributing to the built environment community.

Show Off Your Communication Skills: Since excellent communication is key for this role, ensure your written application is clear, concise, and free of errors. This is your chance to showcase your verbal and written skills right from the start!

Apply Early!: Don’t wait until the last minute to submit your application. Applying early not only shows your enthusiasm but also gives you a better chance of being considered before the closing date. Head over to our website and get your application in!

How to prepare for a job interview at CIBSE

✨Know Your CIBSE Inside Out

Before the interview, make sure you understand what CIBSE stands for and its mission. Familiarise yourself with their special interest groups and societies, as well as their recent initiatives. This will show your genuine interest in the role and help you connect your skills to their objectives.

✨Showcase Your Communication Skills

Since excellent communication is key for this role, prepare examples of how you've effectively handled enquiries or collaborated with teams in the past. Be ready to demonstrate your verbal and written communication skills during the interview, perhaps by discussing a relevant project or experience.

✨Highlight Your Organisational Skills

CIBSE values highly organised individuals, so come prepared with examples that showcase your time management and organisational abilities. Discuss how you've successfully managed multiple tasks or projects, especially under tight deadlines, to illustrate your capability in this area.

✨Be Proactive and Resourceful

The ideal candidate is someone who takes initiative and can solve problems independently. Think of instances where you've had to be resourceful, whether it was finding information or resolving an issue. Share these stories to demonstrate your proactive nature and how it aligns with CIBSE's goals.

Networks and Engagement Coordinator (Groups) in London
CIBSE
Location: London
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  • Networks and Engagement Coordinator (Groups) in London

    London
    Full-Time
    30000 - 30000 £ / year (est.)
  • C

    CIBSE

    50-100
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