At a Glance
- Tasks: Support governance processes and enhance branch relations in a dynamic role.
- Company: Join Ciarb, a leading professional body for alternative dispute resolution practitioners.
- Benefits: Enjoy a competitive salary, generous leave, and wellness days.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Make a real impact on governance while working in a hybrid environment.
- Qualifications: 5+ years in governance, strong communication, and project management skills required.
The predicted salary is between 38000 - 42000 £ per year.
Reporting to: Head of Governance
Location: 12 Bloomsbury Square, Holborn, London (Hybrid – 2 days per week in the office)
Company Overview: Ciarb is a professional membership body for alternative dispute resolution practitioners. We support our members through advocacy, professional standards, training, and guidance. We are committed to maintaining the highest standards of governance, compliance, and integrity in all that we do.
Position Overview: This is a dynamic role providing strategic and operational support to both the Head of Governance and the Head of Branch Relations. You will play a pivotal role in planning, facilitating, and attending meetings of the Board of Trustees and its committees, ensuring effective governance processes are followed. You will also provide guidance and support to branches, helping them to meet their governance obligations. The role involves supporting the recruitment and induction of committee members, managing key governance projects, and overseeing aspects of initiatives such as Trustee and Presidential Elections.
Key Responsibilities:
- Support the development, implementation and continuous improvement of governance policies, procedures and frameworks across the Institute, identifying opportunities to strengthen governance practice and improve efficiency.
- Coordinate the day-to-day delivery of governance activities, ensuring key processes are effectively planned, delivered and recorded in accordance with the Institute’s governing documents and agreed procedures.
- Service the Board of Trustees and its committees, including preparing agendas and papers, producing accurate and concise minutes, maintaining action and decision records, and ensuring timely follow-up.
- Build effective working relationships with Trustees, committee members and senior stakeholders, providing high-quality governance advice, guidance and support.
- Prepare, maintain and manage the annual governance calendar, ensuring key governance activities, meetings, reporting requirements and deadlines are effectively coordinated.
- Coordinate Trustee and Presidential elections and other constitutional processes, ensuring compliance with the Institute’s governing documents, agreed procedures and relevant timescales.
- Coordinate induction and ongoing governance support for Trustees and committee members, including supporting recruitment and appointment processes to maintain effective and appropriately skilled governance bodies.
- Support the governance of the Institute’s international Branch network, working with the Head of Branch Relations to provide practical guidance, support compliance with governance requirements, coordinate Branch elections and Annual General Meetings, and maintain appropriate governance records.
- Coordinate the timely and accurate preparation and submission of statutory filings and annual returns to the Charity Commission and Companies House, ensuring ongoing compliance with regulatory requirements.
- Support the Head of Governance and Head of Branch Relations with governance projects, research and initiatives relating to governance improvement, compliance and organisational priorities.
Experience:
Essential:
- Significant experience (typically 5+ years) in a governance role, preferably within a charity, professional body, or membership organisation.
- Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SharePoint, Teams, and CRM systems.
- Excellent attention to detail, with strong written and verbal communication skills.
- Proven ability to work with and influence colleagues at all levels, including Board members and senior executives.
- Strong organisational, planning, and project management skills, with experience managing multiple priorities and deadlines.
- Confident, proactive, and professional approach, with strong interpersonal and teamwork skills.
- High degree of discretion, confidentiality, and integrity in handling sensitive information.
Desirable:
- Understanding of charity governance, professional membership governance, and relevant legislation.
- Experience in developing governance frameworks, policy implementation, and best practice guidance.
What's in it for you?
- Contract: Permanent, Full Time
- Working Style: Hybrid – 2 days per week in the office
- Salary: £38,000 – 42,000 (depending on experience)
- Annual leave: 25 days per annum plus UK bank holidays
- Sick pay: Enhanced company scheme subject to terms and conditions
- My Free Time: We offer up to 12 additional wellbeing days a year
- Pension: Generous Pension Scheme (from day 1 of joining)
- Other Benefits: Employee Assistance Programme (EAP), Private Healthcare: Vitality Health, Cycle-to-work scheme, Season Ticket Loan, Perkbox subscription (money-saving platform)
Senior Governance and Branch Relations Officer employer: Ciarb
Ciarb is an exceptional employer, offering a dynamic work environment in the heart of London that fosters professional growth and engagement. With a strong commitment to member satisfaction and operational excellence, employees benefit from a supportive culture that prioritises well-being, including generous leave policies and a comprehensive benefits package. The hybrid working model allows for flexibility while being part of a prestigious organisation dedicated to advancing alternative dispute resolution practices.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Governance and Branch Relations Officer
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Ciarb.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Ciarb.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Ciarb.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Ciarb. Apply directly through us to stand out!
We think you need these skills to ace Senior Governance and Branch Relations Officer
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Ciarb. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Senior Governance and Branch Relations Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Ciarb
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Ciarb. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
