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- Tasks: Support governance activities and enhance administrative processes in a dynamic environment.
- Company: Join Ciarb, a leading professional membership body committed to excellence.
- Benefits: Enjoy a competitive salary, generous leave, and wellness days.
- Other info: Hybrid work model with excellent career development opportunities.
- Why this job: Be part of governance modernisation and make a real impact.
- Qualifications: Previous admin experience, strong communication skills, and attention to detail required.
The predicted salary is between 29000 - 33000 ÂŁ per year.
The Governance Administrator will provide key administrative support for the Governance Team at Ciarb. Ciarb is entering a period of governance modernisation and is undertaking work to update governance frameworks, structures, and processes to ensure they remain fit for purpose, proportionate, and aligned with Ciarb's evolving organisational strategy. This includes strengthening branch governance frameworks to reflect the scale, diversity, and maturity of the global branch network, as well as ensuring consistency, transparency, and good governance practice across HQ and branches. This role plays a crucial part in providing coordination and administrative support for all governance activity and will provide opportunities for the right candidate in developing administrative processes and procedures to support good governance practice across the organisation. You will be responsible for delivering an exemplary service to both internal and external stakeholders, providing timely support and administrative functions.
Key Responsibilities
- Providing general administrative support related to governance and engagement processes
- Providing exceptional verbal and written communication with internal and external stakeholders
- Taking accountability for general email accounts, providing responses to queries, managing communications and following escalation procedures when necessary
- Taking responsibility for the diary management of internal and external meetings relating to governance
- Providing support in meetings with stakeholders to distribute agendas and take minutes
- Responsibility for branch data tracking, verification and recordâkeeping to ensure Branch Governance information is accurate and up to date
- Maintain accurate records and data within the Customer Relationship Management system and other internal databases
- Support Branch governance communication and volunteer processes including volunteer onboarding, exit and recognition processes
- Provide administrative support for Governance events (e.g. branch AGMs and elections)
- Support Governance reporting processes
- Support implementation of Governance Reform and restructure activity as appropriate
- Support development of governance resources to support branch and nonâbranch roles
Experience
- Previous experience of an administrative officeâbased role, ideally in a governance environment and/or an international organisation with hub and spoke global footprint
- A problem solver with excellent attention to detail whilst working independently
- Strong verbal and written communication skills with the ability to listen and communicate effectively
- Demonstrates strong organisational skills and effective time management
- Experienced and skilled in Microsoft Office packages (Word, Excel, Outlook, CRM, Power BI)
- Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
- Experience within a membership organisation would be an advantage
- Experience of use of a CRM, MIS or EMR would be an advantage
What's in it for you?
- Contract: Permanent
- Working Style: Hybrid â 2 days per week in the office
- Salary: ÂŁ29,000 â 33,000 per annum (depending on experience)
- Annual leave: 25 days per annum plus UK bank holidays
- Sick pay: Enhanced company scheme subject to terms and conditions
- My Free Time: We offer up to 12 additional wellbeing days a year
- Pension: Generous Pension Scheme (from day 1 of joining)
- Other Benefits: Employee Assistance Programme (EAP), Private Healthcare: Vitality Health, Cycleâtoâwork scheme, Season Ticket Loan, Perkbox subscription (moneyâsaving platform)
Application Notes
A covering letter of ideally one A4 page but no more than one along with your CV is required to complete your application.
Governance Administrator in London employer: Ciarb
Contact Detail:
Ciarb Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Governance Administrator in London
â¨Tip Number 1
Network like a pro! Reach out to current or former employees at Ciarb on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Governance Administrator.
â¨Tip Number 2
Prepare for the interview by brushing up on your governance knowledge. We should be ready to discuss how we can contribute to their governance modernisation efforts. Show them weâre not just ticking boxes!
â¨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help us articulate our experience and skills clearly, especially around administrative support and communication.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure our application gets noticed. Plus, it shows weâre genuinely interested in being part of the Ciarb team.
We think you need these skills to ace Governance Administrator in London
Some tips for your application đŤĄ
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure itâs tailored to the Governance Administrator role, highlighting your relevant experience and skills. Keep it concise, ideally one A4 page, and donât forget to show your enthusiasm for joining Ciarb!
Show Off Your Communication Skills: Since this role involves a lot of communication with stakeholders, make sure your written application reflects your strong verbal and written communication skills. Use clear and professional language, and donât shy away from showcasing your attention to detail.
Highlight Relevant Experience: When detailing your CV, focus on any previous administrative roles, especially in governance or membership organisations. We want to see how your past experiences align with the responsibilities of the Governance Administrator position.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way to ensure your application gets to us quickly and efficiently. Plus, youâll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Ciarb
â¨Know Your Governance Stuff
Make sure you brush up on governance frameworks and practices. Familiarise yourself with Ciarb's mission and values, as well as any recent changes in governance that might be relevant. This will show that you're genuinely interested and prepared to contribute.
â¨Show Off Your Communication Skills
Since the role involves a lot of communication with stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will highlight your verbal and written skills.
â¨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and organise tasks. Think of specific instances where your attention to detail made a difference. You could even bring a sample of your organisational tools or methods to share during the interview.
â¨Prepare Questions About Governance Modernisation
Show your enthusiasm for the role by preparing insightful questions about Ciarb's governance modernisation efforts. Ask about the challenges they face and how you can help. This not only demonstrates your interest but also your proactive approach to problem-solving.