Dispute Appointments Development Lead in England

Job Title:
Dispute Appointments Development Lead (Fixed Term Contract)
Reporting to:
Director of External Affairs
Location:
12 Bloomsbury Square, Holborn, London (Hybrid – 2 days per week in the office)
Role:
Fulltime, 12 months Fixed Term Contract
Ciarb is a professional membership body.
We support our members through advocacy, professional standards, training, and guidance.
We are committed to maintaining the highest standards of governance, compliance, and integrity in all that we do.
Position Overview
The Dispute Appointments Development Lead is a project and operational role responsible for modernising and redesigning Ciarb\’s appointing authority and dispute appointment function.
The Dispute Appointments Development Lead will lead the automation, simplification, and strategic redesign of appointment workflows, panel governance, and renewal processes, and will play a central role in delivering a new global, scalable appointing authority model aligned with Ciarb\’s emerging organisational strategy and Membership Value Proposition.
Key Responsibilities
Appointment Continuity & Core Operations
Ensure uninterrupted delivery of essential appointing authority services during transition period including all admin
Act as the single operational point of accountability for appointments during the transition period
Ensure all appointment activities comply with the organisation\’s Charter, Bye-laws, governance framework, and professional standards
Automation & Process Redesign
Design and implement lean, scalable appointment workflows using CRM as the primary system of record
Automate or semi-automate:
Appointment shortlisting
Conflict checks
Panel member searches
PAC tracking and renewal cycles
Fee