At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer experiences in a luxury retail environment.
- Company: Join Church's, a prestigious luxury shoemaker with a rich heritage and global presence.
- Benefits: Enjoy a creative work atmosphere, professional growth opportunities, and a commitment to diversity.
- Other info: Work in an inclusive environment that celebrates diversity and promotes equal opportunities.
- Why this job: Be part of a brand that values craftsmanship and innovation while shaping customer loyalty.
- Qualifications: Strong leadership skills, customer service mindset, and a passion for luxury fashion.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Church's is a luxury shoemaker of rich innovation and traditional excellence, anchored in an exceptional heritage of English craftsmanship.
Established in Northampton in 1873, the brand's expertise earned recognition from its modest beginnings to global expansion.
Its patronage was bestowed by HM Queen Elizabeth II in 1965.
In 1999, the luxury house was acquired by Prada Group, a paradigm of artisanal excellence.
Reinventing the English roots and championing timeless craftsmanship and traditions, Church's long-established innovation and authenticity remains paramount with unique designs across shoes and accessories for men and for women.
Job Purpose
To promote brand loyalty to customers in order to guarantee the quantitative and qualitative assigned objectives.
To represent the Company, ensuring the implementation of all directions received from the Retail Department and Store Manager.
Responsibilities
- BUSINESS
- To be constantly up-to-date regarding fashion trends, monitor competitors and communicate the information to the Sales Staff.
- Reflect the corporate image in terms of standing and ensure that the Staff is also aligned.
- Support the Store Manager in guaranteeing excellent customer welcome and service and in maintaining the qualitative standards required by the brand.
- CUSTOMER
- Promote customer loyalty.
- Foster a Client-centric mindset by developing and maintaining solid Client relationships.
- TEAM
- Support the Store Manager in promoting an entrepreneurial and team spirit using effective communication and ensuring efficient organization.
- Ensure professional growth and training of the staff by sharing development plans with the Store Manager.
- RETAIL
- Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
- Ensure synergy and cooperation between front and back office.
- Ensure that the Store image and product care are in line with corporate standards and secure that the Staff is responsible and committed to maintain these standards.
- KNOWLEDGE AND SKILLS
- Business driven
- Leadership and team management
- Ability to motivate and persuade people
- Strong customer service mindset
- Natural ability to welcome our client
- Confident, enthusiastic and positive
- Mature and assertive
- Organized and detail oriented
- Market and product knowledge/passion
- Business/Retail Management degree or equivalent is a plus
- Interest in luxury/fashion, art and design
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence.
The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics.
We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
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CHURCH'S Assistant Store Manager Jermyn Street employer: Church's
Church's offers an exceptional work environment that celebrates creativity and craftsmanship, making it an excellent employer for those passionate about luxury fashion. Located on Jermyn Street, employees benefit from a rich heritage and the opportunity to grow professionally within a globally recognised brand, supported by a culture that values diversity and inclusivity. With a focus on team spirit and personal development, Church's empowers its staff to excel in their roles while fostering strong customer relationships.
