GP Assistant in Whitchurch

Are you looking for a rewarding role at the heart of patient care, where you can really make a difference? We are delighted to be recruiting a GP Assistant (GPA) to join our friendly and supportive team at Churchmere Medical Group, part of North Shropshire Primary Care Network. This is a fantastic opportunity to work closely with GPs, clinicians and administrative colleagues, develop valuable skills in primary care, and play an important role in supporting high‑quality, patient‑centred care.

We welcome applications from candidates seeking full‑time or part‑time hours (minimum of 28 hours per week).

Main duties of the job:

• Prepare patients before GP consultations (brief history, basic observations)
• Carry out routine clinical tasks (urinalysis, blood pressure, ECGs, phlebotomy)
• Explain procedures and support patients with appointments, referrals and follow‑ups
• Manage and prioritise clinical correspondence; code and update patient records
• Direct information to appropriate staff (e.g. pharmacist, nurse)
• Complete non‑clinical forms and assist with documentation for GP approval
• Liaise with external services to support patient care and admissions
• Assist with wound care, immunisations and public health initiatives (e.g. flu clinics)
• Maintain a clean and efficient working environment
• Participate in appraisals and ongoing training

About us:

Churchmere Medical Group is a well‑established, forward‑thinking GP practice serving Ellesmere and Whitchurch. We are committed to high‑quality patient care and fostering a supportive, inclusive team environment. Staff benefit from a structured induction, clear systems and ongoing support to build skills and confidence. Flexibility is essential, as the role requires working across both practice sites. You will work closely with experienced clinicians and colleagues, with opportunities for development. We welcome applicants from primary care, wider healthcare, customer‑facing roles or those starting a career in healthcare.

General responsibilities:

• Equality, Diversity & Inclusion – Promote equality, diversity and inclusion in all aspects of work, ensuring patients and colleagues are treated with dignity and respect at all times, in line with legal and organisational standards.
• Health, Safety & Wellbeing – Comply with all health and safety legislation and practice policies. Maintain a safe working environment and take responsibility for personal and team safety.
• Confidentiality & Information Governance – Maintain strict confidentiality of patient and practice information at all times, adhering to data protection and information governance requirements.
• Quality & Continuous Improvement – Contribute to quality improvement, audits and service development. Participate in training, reflective practice and incident reviews to enhance patient care.
• Collaborative Working & Communication – Work effectively within a multidisciplinary team, communicate clearly and support shared goals for patient care. Manage workload efficiently and contribute to a positive team environment.
• Professional Conduct & Security – Adhere to practice policies, maintain professional standards of behaviour and appearance and ensure the security of premises, systems and information.

Person Specification – Qualifications:

• Healthcare qualification (Level 3 or 4) or working towards gaining an equivalent level
• Experience of working in a primary care environment
• Experience of working with the general public
• Experience in a healthcare setting
• Wound care / removal of sutures and staples
• ECG administration
• Venepuncture
• New patient medicals (height, weight, BP, pulse)
• Chaperone procedure
• Accurate note‑keeping
• Excellent written and oral communication skills
• Clear, polite telephone manner
• Competence in the use of Office and Outlook
• Effective time‑management and organisational skills
• Teamworking and autonomous working capabilities
• Good interpersonal skills
• Ability to follow clinical policy and procedure
• Polite and confident demeanour
• Flexible, cooperative and motivated attitude
• Problem‑solving and data interpretation skills
• High integrity and loyalty
• Empathy in distressing situations
• Ability to work under pressure
• Effective communication with patients
• Commitment to ongoing professional development
• Punctual and supportive of team effort
• Flexibility to work outside core office hours

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission will be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

Salary is based on experience, from £12.80 per hour.