Churchill's Thorpe Bay, Waiter / Waitress; Southend - on - Sea £8.00 - £12.71 an hour The Chesterford Group is an award winning; environmentally focused family-owned business that puts its people at the heart of everything it does. We serve over 3 million meals every year from 40 of our award-winning Fish and Chip takeaways and restaurants in the South, Southwest and Southeast of England, under 5 brands: Fish n’ Chickn’, Churchill’s, Bankers, The Boundary and Toffs Fish Restaurants. We are on a mission to defend the future of Fish and Chips will you answer the call?! We are looking for experienced Waiters and Waitresses who genuinely enjoy looking after customers and creating a warm, welcoming restaurant experience. You will be one of the main faces of the business, providing attentive, professional table service and making sure every customer feels valued from the moment they arrive until they leave. This is a hands-on front-of-house role for people who are confident serving customers in a busy restaurant environment. You will take orders accurately, serve food and drinks efficiently, maintain excellent presentation and cleanliness standards, and work closely with the kitchen and wider restaurant team to deliver consistently high standards of service. Previous waiting experience and a strong track record of excellent customer service are essential for this role. We have both full-time and part-time opportunities available. Shifts will include a mixture of daytime, evening and weekend working, depending on business needs. Main Responsibilities: Provide warm, friendly and attentive service to every customer, ensuring they receive an excellent experience throughout their visit. Welcome and seat customers promptly, provide menus and explain specials, promotions or relevant menu information. Take food and drink orders accurately and confidently, checking dietary requirements or allergen information and following company procedures. Develop strong knowledge of the menu so you can answer questions, make suitable recommendations and confidently upsell where appropriate. Work closely with the kitchen and front of house team to ensure orders are communicated clearly and service runs smoothly. Remain calm, organised and professional during busy service periods, managing several tables effectively while maintaining attention to detail. Process bills, card and cash payments accurately and responsibly. Skills
Waiter/ Waitress in Southend-on-Sea employer: Churchill's Thorpe-Bay
At Churchill's Thorpe Bay, we pride ourselves on being an environmentally focused family-owned business that values our employees as much as our customers. With a strong commitment to training and development, flexible working options, and a supportive work culture, we ensure that every team member feels valued and has the opportunity to grow within our award-winning restaurants. Join us in creating memorable dining experiences while enjoying benefits like free meals on shift and staff discounts in a vibrant seaside location.
