At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch food quality and exceptional customer service.
- Company: Join a family-run fish and chip shop with a rich history and sustainable practices.
- Benefits: Enjoy competitive pay, training opportunities, staff discounts, and 28 days holiday.
- Other info: Make memories while working in a dynamic kitchen and promoting sustainability.
- Why this job: Be part of a fun, supportive environment where you can grow your career in the food industry.
- Qualifications: Enthusiastic leaders with a passion for customer satisfaction and teamwork.
The predicted salary is between 13.71 - 13.71 £ per hour.
- Churchill's, Shift Manager; Rawreth
- Part Time- 25 - 30 hours per week
Shift Managers are responsible for managing all aspects of their shift and ensuring they go above and beyond for their customers and team.
They will work closely with the Management team to operate the store in accordance with our values and behaviours by preparing and cooking all our products whilst maintaining a high level of quality food and service.
To achieve that, you will receive all the training and support you need to thrive and get on in your food career through our industry leading procedures and how to guides.
Shift Managers work alongside their Store Managers to ensure their store achieves their KPIs by following strict control measures such as health and safety, labour costs, training completion rates and stock take.
They motivate their team to provide their customers with exceptional customer service that goes that extra mile.
Main Responsibilities
- To prepare and cook all menu items in line with demand and to a high standard using a variety of equipment and tools in a fun, vibrant and busy kitchen environment.
- To prepare and cook all menu items in line with demand and to a high standard.
- To assemble orders via liaising with your team for takeaway, click & collect via our 'My Chippy' app and delivery
- Leadership - great communication and role modelling to develop a high performing team.
- Have Fun! Make your store a great place to be by creating a culture for equal opportunities for ALL of our colleagues to thrive!
- Promote high standards of Food Hygiene.
- Ensure Health and Safety standards are met at all times by ensuring your team following the companies policies and procedures to safe guard the wellbeing of our teams, customers and contractors.
- Drive Store performance to ensure key targets and budgets are achieved
- Work closely with your Operations Manager to maximize the turnover and profitability of the business in an ethical and rewarding manner.
Skills & Attributes
- An enthusiastic approach to deliver great service and a drive for customer satisfaction
- A leader with the ability to manage a team
- Able to carry out a physical demanding job
- Previous experience in a similar environment would be an advantage
Benefits
- Further career opportunities
- Training and personal development
- Recognition rewards
- 28 days holiday inclusive of bank holidays
- Birthday off work, if on a working day
- Staff discount
- All offers are subject to a satisfactory DBS check
At Churchill's, our journey began way back in the early 1920s when Great Grandpa Harold, and wife Dorothy painstakingly saved all the money he earned from mining and playing amateur cricket for Accrington and moved from the north to Essex to buy their first ever fish and chip shop in in Romford, in 1923.
Three generations of our family later, it's safe to say we're fish and chip super geeks through and through!
We believe that nothing makes memories like fish and chips.
It connects us to each other in such a special way, bringing to life moments from our childhood and beyond.
We think that the buying and eating of fish and chips should be a family affair, but we don’t think this should be at the expense of the environment, people and communities.
The health of the oceans and future fish stocks is very important to us as we can only thrive as a business if the seas and oceans and fish within them continue to thrive.
That is why we only source fish from sustainable fishing sources and our fresh Red Tractor Approved Shropshire Chickens are barn reared.
We also recycle our waste oil into Bio Diesel and our packaging is made of recycled material and or biodegradable.
We are a family business that deeply cares about its people.
Our business is nothing without you!
We put just as much passion into your development and happiness as we do our delicious fish and chips!!
- Join our family, and become a fish and chip superhero……
- #J-18808-Ljbffr
Shift Manager in Southend-on-Sea employer: Churchill's Rawreth
At Churchill's, we pride ourselves on being an excellent employer, offering a vibrant work culture where every team member is valued and encouraged to thrive. As a Shift Manager, you'll benefit from comprehensive training, career development opportunities, and recognition rewards, all while working in a fun and supportive environment that prioritises both customer satisfaction and employee well-being. Join us in our mission to create memorable experiences through quality food and exceptional service, all while being part of a family business that cares deeply about its people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Southend-on-Sea
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Churchill's Rawreth and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Shift Manager in Southend-on-Sea
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Churchill's Rawreth that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Churchill's Rawreth.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Churchill's Rawreth get a sense of who you are beyond your experience!
How to prepare for a job interview at Churchill's Rawreth
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Churchill's Rawreth and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
