At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch service and food quality in a busy kitchen.
- Company: Join Churchill's, a fun and inclusive workplace that values teamwork and customer satisfaction.
- Benefits: Enjoy 28 days holiday, birthday off, staff discounts, and opportunities for personal development.
- Other info: Great career growth potential in a supportive environment.
- Why this job: Make a real impact while having fun and growing your career in the food industry.
- Qualifications: Enthusiastic leaders with a passion for customer service and team management.
Churchill's, Shift Manager; Pitsea
Full Time; 37 hours
£12.71 - £13.71 per hour
Shift Managers are responsible for managing all aspects of their shift and ensuring they go above and beyond for their customers and team. They will work closely with the Management team to operate the store in accordance with our values and behaviours by preparing and cooking all our products whilst maintaining a high level of quality food and service.
To achieve that, you will receive all the training and support you need to thrive and get on in your food career through our industry leading procedures and how to guides.
Shift Managers work alongside their Store Managers to ensure their store achieves their KPIs by following strict control measures such as health and safety, labour costs, training completion rates and stock take. They motivate their team to provide their customers with exceptional customer service that goes that extra mile.
Main Responsibilities
- To prepare and cook all menu items in line with demand and to a high standard using a variety of equipment and tools in a fun, vibrant and busy kitchen environment.
- To assemble orders via liaising with your team for takeaway, click & collect via our ‘My Chippy’ app and delivery.
- Leadership - great communication and role modelling to develop a high performing team.
- Have Fun! Make your store a great place to be by creating a culture for equal opportunities for ALL of our colleagues to thrive!
- Promote high standards of Food Hygiene.
- Ensure Health and Safety standards are met at all times by ensuring your team following the companies policies and procedures to safe guard the wellbeing of our teams, customers and contractors.
- Drive Store performance to ensure key targets and budgets are achieved.
- Work closely with your Operations Manager to maximize the turnover and profitability of the business in an ethical and rewarding manner.
Skills & Attributes
- An enthusiastic approach to deliver great service and a drive for customer satisfaction.
- A leader with the ability to manage a team.
- Able to carry out a physical demanding job.
- Previous experience in a similar environment would be an advantage.
Benefits
- Further career opportunities.
- Training and personal development.
- Recognition rewards.
- 28 days holiday inclusive of bank holidays.
- Birthday off work, if on a working day.
- Staff discount.
All offers are subject to a satisfactory DBS check.
#J-18808-LjbffrShift Manager in Basildon employer: Churchill's Pitsea
At Churchill's Pitsea, we pride ourselves on being an excellent employer by fostering a supportive and friendly work culture that prioritises employee growth and satisfaction. With flexible hours and opportunities for career progression, our team members enjoy a rewarding environment where they can thrive while serving our beloved fish and chips in Basildon. Additionally, staff discounts and a commitment to exceptional customer service make working with us both meaningful and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Basildon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Churchill's Pitsea. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Churchill's Pitsea
Don't be shy about reaching out to Churchill's Pitsea directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Manager in Basildon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Churchill's Pitsea and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Churchill's Pitsea
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
