At a Glance
- Tasks: Serve delicious fish and chips while ensuring customers have an amazing experience.
- Company: Join a family-run business passionate about sustainability and customer satisfaction.
- Benefits: Flexible hours, staff discounts, career progression, and online training to boost your CV.
- Other info: Work in a fun, supportive environment with a focus on personal development.
- Why this job: Become a fish and chip superhero and make memorable moments for customers.
- Qualifications: Enthusiasm for great service; previous experience is a plus but not essential.
The predicted salary is between 8 - 12 € per hour.
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member you’ll make our customers fish and chip dreams come true, offering exceptional customer service by following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with by ensuring each other’s safety by following the company’s health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service and cleanliness, taking care to ensure total customer satisfaction.
The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
Main Responsibilities:- To ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner
- Assembling orders for takeaway, Click & Collect and Delivery via our 'My Chippy' app
- Assisting Managers and Fryers to prepare food
- Supporting good food hygiene practices
- Supporting best practice for Health & Safety
- Willingness to learn and grow
- An enthusiastic approach to deliver great service and a drive for customer satisfaction
- Feel at ease to interact with customers
- Previous experience in a similar environment would be an advantage
- Opportunities for career progression
- Recognition rewards
- Online training and personal development, a great way to improve your CV!
- Staff discounts
- Flexible working options
- 28 days holiday, inclusive of bank holidays
Team Member in Didcot employer: Churchill's Didcot
At Churchill / FishnChickn, we pride ourselves on being an exceptional employer that values our team members as much as our customers. With a strong focus on career progression, flexible working options, and a supportive work culture, we ensure that every employee feels valued and has the opportunity to grow. Join us in a family-oriented environment where your contributions are recognised, and together we can create memorable experiences for our customers while promoting sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Didcot
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Churchill and their values. Show us that you’re not just another candidate but someone who genuinely cares about our mission of serving delicious, sustainably sourced fish and chips.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of our brand, think of scenarios where you can go above and beyond for customers. We want to see your enthusiasm and how you handle different situations with a smile.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable. It shows us that you take pride in your appearance and understand the importance of maintaining high standards, just like we do at Churchill.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your personality and passion for joining our family. Don’t miss out on the opportunity to become a fish and chip superhero!
We think you need these skills to ace Team Member in Didcot
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love making customers happy! Share any experiences where you've gone above and beyond to provide great service. We want to see that enthusiasm shine through!
Highlight Relevant Experience:If you've worked in a similar role before, make sure to mention it! Talk about your experience with food hygiene, customer interactions, or teamwork. It helps us see how you'd fit right into our fish and chip family.
Be Yourself:We’re all about personality here at Churchill’s! Don’t be afraid to let your unique voice come through in your application. Whether it’s a fun anecdote or a quirky fact about yourself, we want to get to know the real you.
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s quick, simple, and ensures we get all the info we need to consider you for the role. Plus, we can’t wait to meet you!
How to prepare for a job interview at Churchill's Didcot
✨Know the Company
Before your interview, take some time to learn about Churchill and their commitment to sustainability. Understanding their values and history will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Show Your Customer Service Skills
As a Team Member, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your enthusiasm and ability to create memorable experiences for guests.
✨Practice Health & Safety Knowledge
Familiarise yourself with basic health and safety practices relevant to food service. Being able to discuss these during your interview will show that you take the role seriously and are ready to contribute to a safe working environment.
✨Be Yourself and Smile!
Remember, they want to see your personality shine through! Be friendly, approachable, and don’t forget to smile. This role is all about making customers feel welcome, so showing your genuine self will go a long way in making a great impression.
