At a Glance
- Tasks: Serve delicious fish and chips while ensuring customers have an amazing experience.
- Company: Join a family-run business passionate about sustainability and customer satisfaction.
- Benefits: Flexible hours, staff discounts, career progression, and online training to boost your CV.
- Other info: Work in a fun, supportive environment with a focus on personal development.
- Why this job: Become a fish and chip superhero and make memorable moments for customers.
- Qualifications: Enthusiasm for great service; previous experience is a plus but not essential.
The predicted salary is between 8 - 12 £ per hour.
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member you’ll make our customers fish and chip dreams come true, offering exceptional customer service by following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with by ensuring each other’s safety by following the company’s health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service and cleanliness, taking care to ensure total customer satisfaction.
The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
Main Responsibilities:- To ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner
- Assembling orders for takeaway, Click & Collect and Delivery via our 'My Chippy' app
- Assisting Managers and Fryers to prepare food
- Supporting good food hygiene practices
- Supporting best practice for Health & Safety
- Willingness to learn and grow
- An enthusiastic approach to deliver great service and a drive for customer satisfaction
- Feel at ease to interact with customers
- Previous experience in a similar environment would be an advantage
- Opportunities for career progression
- Recognition rewards
- Online training and personal development, a great way to improve your CV!
- Staff discounts
- Flexible working options
- 28 days holiday, inclusive of bank holidays
Team Member in Chelmsford employer: Churchill's Chelmsford
At Churchill's in Chelmsford, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. With flexible shifts and comprehensive training, we offer excellent opportunities for personal and professional growth, making it an ideal place for those looking to embark on a rewarding career in the food service industry. Join us to be part of a passionate team dedicated to delivering exceptional customer experiences in a friendly environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Chelmsford
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Churchill / FishnChickn. Understand their values and what makes them tick. This way, you can show off your enthusiasm for their mission and how you can contribute to making those fish and chip dreams come true!
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the company, think about how you can go above and beyond for customers. Role-play with a friend or family member to get comfortable with handling different scenarios. Remember, a smile goes a long way!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It shows that you care about the role and are ready to represent the brand. Plus, it’ll give you a confidence boost!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our family. Plus, you might find some extra tips and resources there to help you stand out!
We think you need these skills to ace Team Member in Chelmsford
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love making customers happy! Share any experiences where you've gone above and beyond to provide great service. We want to see that enthusiasm shine through!
Highlight Your Team Spirit:As a Team Member, you'll be working closely with others, so it's important to show us that you're a team player. Mention any past experiences where you've collaborated with colleagues to achieve a common goal or support each other.
Keep It Clean and Professional:Make sure your application is tidy and well-organised. Use clear language and check for any spelling or grammar mistakes. A polished application reflects the high standards we maintain at Churchill’s!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our family!
How to prepare for a job interview at Churchill's Chelmsford
✨Know the Company
Before your interview, take some time to learn about Churchill and their commitment to sustainability. Understanding their values and history will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Show Your Customer Service Skills
As a Team Member, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your enthusiasm and ability to create memorable experiences for guests.
✨Practice Health & Safety Knowledge
Familiarise yourself with basic health and safety practices relevant to food service. Being able to discuss these during your interview will show that you take the role seriously and are ready to contribute to a safe working environment.
✨Be Yourself and Smile!
Remember, they want to see your personality shine through! Be friendly, approachable, and don’t forget to smile. This role is all about making customers feel welcome, so showing your genuine self will go a long way in making a great impression.
