At a Glance
- Tasks: Serve delicious fish and chips while ensuring customers have an amazing experience.
- Company: Join the vibrant team at Churchill / FishnChickn, known for its friendly atmosphere.
- Benefits: Earn between £8.00 - £12.71 an hour with flexible shifts and a fun work environment.
- Other info: Enjoy a dynamic role with opportunities to grow and develop your skills.
- Why this job: Be the face of our brand and make customers' fish and chip dreams come true!
- Qualifications: No prior experience needed, just a passion for great service and teamwork.
The predicted salary is between 8 - 12 € per hour.
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member you’ll make our customers fish and chip dreams come true, offering exceptional customer service by following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with by ensuring each other’s safety by following the company’s health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service and cleanliness, taking care to ensure total customer satisfaction.
The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
Main Responsibilities- To ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner.
- Assembling orders for takeaway.
Team Member employer: Churchill
At Churchill / FishnChickn, we pride ourselves on creating a vibrant and supportive work environment where every Team Member plays a crucial role in delivering exceptional customer experiences. With competitive pay rates and flexible shifts, we offer opportunities for personal growth and development while championing sustainability in our food sourcing. Join us in a location that values teamwork, safety, and a commitment to quality, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Churchill / FishnChickn. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their team culture.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the company, think about how you can make every customer's experience amazing. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look neat and tidy. A clean appearance reflects your commitment to maintaining high standards, just like you would in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your interest!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love making customers happy! Share any experiences where you've gone the extra mile to ensure someone had a great time. We want to see that smiley face shining through your words!
Highlight Teamwork Skills:As a Team Member, you'll be working closely with others, so it's important to show us that you're a team player. Mention any past experiences where you've collaborated with colleagues to achieve a common goal or maintain high standards.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Churchill
✨Know the Company Values
Before your interview, take some time to research Churchill / FishnChickn's core values and behaviours. Understanding what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Practice Customer Service Scenarios
Since the role is all about providing exceptional customer service, think of a few scenarios where you had to deal with difficult customers or went above and beyond for someone. Practising how you would respond can help you articulate your experience during the interview.
✨Highlight Teamwork Skills
As a Team Member, you'll be working closely with others. Be ready to share examples of how you've successfully collaborated with teammates in the past. This could be from previous jobs, school projects, or even volunteer work—anything that shows you can work well in a team environment.
✨Dress for Success
Even though the job involves casual work attire, it's important to make a good first impression. Dress smartly for your interview to show that you take the opportunity seriously. A neat appearance can set the tone for a positive conversation.
