At a Glance
- Tasks: Lead cleaning operations for high-end corporate spaces and ensure top-notch service delivery.
- Company: Join a fast-growing specialist FM provider in the UK.
- Benefits: 33 days holiday, employee ownership, wellness support, and ongoing training.
- Other info: Inclusive workplace culture with a commitment to diversity and growth.
- Why this job: Make a real impact on workplace environments and employee wellbeing.
- Qualifications: Strong people management skills and experience in client-facing roles.
Location: Central London
Salary: £50,000 - £55,000 per annum (depending on experience)
We’re looking for a Cleaning Key Account Manager to oversee cleaning operations for a high-end, corporate, multi-client office space in Central London. This role is ideal for an experienced, organised, people-focused leader who is passionate about motivating teams, building strong relationships, and ensuring the highest-specification cleaning standards are consistently achieved.
You’ll be the main point of contact for this client, helping to deliver exceptional high-level service every day. This position sits within our London Portfolio Division, with our specialist cleaning service designed for professional workplaces where the look and feel of the environment directly impacts employee wellbeing, productivity, and brand perception.
As Key Account Manager you’ll:
- Maintain excellent client relationships and ensure high levels of satisfaction.
- Lead and support your team to consistently deliver exceptional service.
- Carry out audits, prepare reports, and deliver projects in collaboration with the senior management team.
- Organise regular meetings with clients to review contract performance and specifications.
- Ensure full compliance with Health & Safety procedures and regulations.
- Continuously seek opportunities to improve services, drive efficiencies, and add value for clients.
As Key Account Manager, you’ll have:
- Strong people management skills and a passion for delivering excellent customer service.
- High attention to detail and organisation, with experience working in a client-facing environment.
- High-level communication and customer service, delivered both face-to-face and across emails.
- The ability to plan ahead, stay calm under pressure, and engage with stakeholders at all levels.
- Experience with budgeting, financial forecasting, and contract performance monitoring.
- A good understanding of Health & Safety within the cleaning or facilities management industry.
What we offer you:
The opportunity to be part of one of the fastest-growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
What’s in it for you?
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion:
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
Cleaning Key Account Manager in Victoria employer: Churchill Services
As a Cleaning Key Account Manager in Central London, you will join one of the fastest-growing specialist FM providers in the UK, where your contributions are valued and rewarded. With a strong focus on employee wellbeing, our company offers generous benefits including 33 days of holiday, comprehensive health support, and ongoing training opportunities to foster your professional growth. Our inclusive work culture encourages collaboration and innovation, making it an ideal environment for passionate leaders looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Key Account Manager in Victoria
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Churchill Services.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Churchill Services.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Churchill Services, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Cleaning Key Account Manager in Victoria
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Churchill Services that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Churchill Services specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Churchill Services will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Churchill Services
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Churchill Services a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Churchill Services.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Churchill Services, showcasing your work ethic and the quality of your previous roles in janitorial services.
