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- Tasks: Lead and mentor a team while managing cleaning operations across diverse sectors.
- Company: Join a fast-growing specialist FM provider in the UK.
- Benefits: Enjoy 33 days holiday, employee ownership, and exclusive perks.
- Why this job: Make a real impact in a dynamic role with varied challenges.
- Qualifications: Strong leadership skills and experience in facilities management required.
- Other info: Commitment to inclusion and ongoing training for career growth.
The predicted salary is between 34000 - 47600 £ per year.
Location: Yorkshire and Lincolnshire
Hours: 40 hours per week
Salary: £34,000 per annum + car or car allowance.
We are looking for a proactive and experienced Senior Cleaning Account Manager to join our Cleaning Division across Yorkshire and Lincolnshire, overseeing cleaning operations in contracts across the education, retail and office space. This is a dynamic role where no two days are the same.
You will use your strong interpersonal and leadership skills to support, mentor and develop a team of three Cleaning Account Managers, ensuring high standards of service and client satisfaction.
As Senior Account Manager, you will be:
- Supporting the Operations Manager with projects, reports, and audits
- Maintaining strong client relationships and ensuring high levels of satisfaction
- Overseeing service delivery and ensuring quality standards are met
- Managing, recruiting, and coaching local service teams
- Holding regular contract and specification review meetings with clients
- Ensuring Health & Safety procedures and legislation are followed
- Identifying opportunities for continuous improvement, cost savings, and account growth
- Carrying out other reasonable tasks as directed by the Operations Manager or senior leadership
As Senior Account Manager, you will have:
- Excellent communication and people management skills
- Strong leadership and motivational abilities, with the capacity to plan and work under pressure
- Experience in financial forecasting, budgeting, and analysis
- Working knowledge of Health & Safety systems within the cleaning or facilities industry
- Ability to manage tight deadlines and adapt to changing priorities
- Experience working with education sector clients is desirable
- A flexible, trustworthy, and innovative mindset
- A full UK driving licence and willingness to travel between sites
What we offer you:
The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership - You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year - Give back to a cause that matters to you
- Exclusive perks and discounts - More than 250 deals available
- Ongoing training and development - From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards - Celebrating our shining stars all year round
Our Commitment to Inclusion:
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security and vetting clearance (DBS) is required for this role.
Senior Account Manager employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities industry. Attend local events or join online groups where you can meet potential employers or colleagues. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their needs, especially in client satisfaction and team management. We want to see that you’re genuinely interested in making a difference!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've mentored teams or improved service delivery. This is your chance to shine and demonstrate that you can handle the dynamic nature of the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in managing teams and client relationships, as well as any relevant achievements in the cleaning or facilities industry.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership skills and how you can contribute to our dynamic team. Don’t forget to mention your understanding of Health & Safety procedures!
Showcase Your Interpersonal Skills: Since this role involves a lot of communication and relationship-building, make sure to highlight your strong interpersonal skills. Share examples of how you've successfully managed client expectations and led teams in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Churchill Services
✨Know Your Cleaning Operations
Familiarise yourself with the specific cleaning operations and standards expected in the education, retail, and office sectors. Be ready to discuss how you’ve successfully managed similar contracts in the past and how you can ensure high levels of client satisfaction.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and mentoring abilities. Think about times when you've supported or developed a team, and be ready to explain how you motivate others to achieve high standards in service delivery.
✨Understand Health & Safety Regulations
Brush up on relevant Health & Safety procedures and legislation within the cleaning industry. Be prepared to discuss how you’ve implemented these in previous roles and how you ensure compliance across your teams.
✨Demonstrate Financial Acumen
Since financial forecasting and budgeting are key parts of this role, come equipped with examples of how you've successfully managed budgets in the past. Highlight any cost-saving initiatives you've led and how they benefited your previous employers.
