At a Glance
- Tasks: Lead a team to deliver top-notch cleaning services and drive operational excellence.
- Company: Join one of the fastest-growing specialist FM providers in the UK.
- Benefits: Enjoy 33 days holiday, employee ownership, and ongoing training opportunities.
- Other info: Inclusive workplace committed to diversity and personal growth.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Proven leadership experience and strong people management skills required.
Location: Milton Keynes and Bedford area
Salary: £43,000 - £46,000 per annum + car or car allowance
We’re looking for a collaborative and people-focused Cleaning Operations Manager to oversee a team of Account Managers and their portfolio of contracts between Milton Keynes and Bedford. In this role, you’ll lead and support a team of three field-based Account Managers, helping them deliver excellent service while maximising contract performance. You’ll take a hands-on approach—combining site visits with strategic planning—to ensure consistency, innovation, and client satisfaction across your portfolio. You may also contribute to new business mobilisation and innovation projects across Churchill Group, sharing your operational expertise to help shape best practices across the wider team.
As Cleaning Operations Manager, you will:
- Lead strategic reviews with senior stakeholders through regular meetings.
- Monitor KPIs and quality metrics across contracts, identifying trends and opportunities.
- Conduct site visits to ensure compliance and service excellence.
- Oversee financial performance and identify opportunities to improve margins.
- Collaborate with operational leaders to respond to client feedback and drive improvements.
- Implement scalable processes to support sustainable growth.
As Cleaning Operations Manager, you will have:
- Proven leadership experience at senior management or director level within FM or a related sector.
- Experience managing large business portfolios with demonstrated financial growth.
- Background in acquisitions and integrations, with a focus on operational alignment.
- Strong people leadership skills, with a focus on coaching and building high-performing teams.
- Ability to drive strategic and operational improvements.
- Excellent stakeholder engagement and communication skills.
- Commercial awareness and a data-informed approach to decision-making.
- A practical, solutions-focused mindset with long-term vision.
What we offer you:
The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
What’s in it for you?
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion:
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
Cleaning Operations Manager in Milton Keynes employer: Churchill Services
As a Cleaning Operations Manager at Churchill Group, you will join one of the UK's fastest-growing specialist FM providers, where your leadership will directly impact team success and client satisfaction across Milton Keynes and Bedford. We pride ourselves on a collaborative work culture that values employee ownership, offers extensive benefits including 33 days of holiday, and prioritises ongoing training and development to foster your career growth. With a strong commitment to diversity and inclusion, we ensure that every team member feels valued and empowered to contribute to our shared success.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Operations Manager in Milton Keynes
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Churchill Services.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Churchill Services.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Churchill Services, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Cleaning Operations Manager in Milton Keynes
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Churchill Services that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Churchill Services specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Churchill Services will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Churchill Services
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Churchill Services a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Churchill Services.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Churchill Services, showcasing your work ethic and the quality of your previous roles in janitorial services.
