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- Tasks: Lead a team to deliver top-notch cleaning services for emergency contracts.
- Company: Join a fast-growing specialist FM provider in the UK.
- Benefits: Enjoy 33 days holiday, employee ownership, and exclusive perks.
- Other info: Embrace a culture of inclusion and continuous growth opportunities.
- Why this job: Make a real impact while developing your career in management.
- Qualifications: Proven leadership skills and experience in commercial cleaning management.
The predicted salary is between 37000 - 39000 £ per year.
Based across Surrey, Kent and Sussex £37,000 - £39,000 per annum depending on experience + car or car allowance. We're looking for an experienced Cleaning Account Manager to join our growing Make Ready Division, overseeing a large emergency services contract across Surrey, Kent and Sussex. With several exciting new business wins across the region, there's never been a better time to become part of our expanding team.
In this dynamic and fast‑paced role, you'll lead and inspire a team of cleaning operatives to deliver exceptional service standards across 2 locations. Your leadership, people management, and client relationship skills will be vital in ensuring continued success and client satisfaction.
Responsibilities- Build and maintain strong client relationships, ensuring consistently high satisfaction levels.
- Oversee and uphold the quality of service delivery across all sites.
- Recruit, manage, and coach cleaning teams, fostering a motivated and high‑performing workforce.
- Conduct regular reports, audits, and project reviews to support the Operations Manager and meet contractual requirements.
- Lead contract and specification review meetings with clients to ensure ongoing alignment.
- Ensure full compliance with Health & Safety procedures and legislation.
- Identify opportunities for continuous improvement, cost efficiencies, and account growth.
- Proven leadership and motivational skills, with the ability to plan ahead, manage pressure, and influence at all levels.
- Experience in financial forecasting, budgeting, and performance analysis.
- A solid understanding of Health & Safety systems within the cleaning industry.
- Previous experience managing commercial cleaning contracts or working with corporate clients.
- Management Qualification.
This is an excellent opportunity for a driven professional who takes pride in maintaining high standards and delivering outstanding results. If you're ready to take the next step in your cleaning management career, we'd love to hear from you.
What we offer youThe opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
What's in it for you- Employee Ownership – you are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – give back to a cause that matters to you
- Exclusive perks and discounts – more than 250 deals available
- Ongoing training and development – from apprenticeships to leadership programs
- Wellbeing, diversity & inclusion – our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – celebrating our shining stars all year round
We are committed to creating a workplace where everyone belongs. As an inclusive and equal‑opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
Account Manager (Make Ready) in Maidstone employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Make Ready) in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry or related fields. Attend local events or join online groups where you can meet potential employers and showcase your skills.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your leadership and client relationship skills can contribute to their success, especially in managing cleaning contracts.
✨Tip Number 3
Showcase your achievements! Bring along examples of how you've improved service delivery or client satisfaction in previous roles. Numbers speak volumes, so if you can, quantify your successes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our growing team.
We think you need these skills to ace Account Manager (Make Ready) in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your leadership experience and any relevant cleaning industry knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience with client relationships and team management.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. We love to see numbers and results, so if you've improved client satisfaction or led successful projects, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates from us. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Churchill Services
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the cleaning industry and the specific requirements of the Account Manager role. Brush up on your knowledge of Health & Safety procedures and be ready to discuss how you've successfully managed cleaning contracts in the past.
✨Showcase Your Leadership Skills
This role requires strong leadership and people management skills. Prepare examples of how you've motivated teams and improved performance in previous positions. Be ready to discuss your approach to coaching and developing staff, as well as how you handle pressure and maintain high service standards.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their team and the company culture. This shows that you're genuinely interested in the role and can help you stand out as a candidate who values relationships, which is crucial for an Account Manager.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of specific situations where you've had to deal with challenges in client relationships or service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.