At a Glance
- Tasks: Resolve invoice issues and ensure timely payments while supporting financial operations.
- Company: Join a fast-growing specialist FM provider in the UK with a collaborative culture.
- Benefits: Enjoy 33 days holiday, employee ownership, and ongoing training opportunities.
- Other info: Inclusive workplace with a commitment to diversity and excellent career growth.
- Why this job: Make a real impact in finance while building strong client relationships.
- Qualifications: Experience in credit control and proficiency in Microsoft Office, especially Excel.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid, office in Capability Green, Luton
Salary: Competitive
35 hours per week
Are you a problem-solver with a keen eye for detail and a passion for financial accuracy, ready to take the next step in your finance career? We’re looking for a Credit Control Administrator to investigate and resolve outstanding invoice issues, ensuring timely payments and supporting smooth financial operations. This is a key role where your analytical skills and collaborative approach will help strengthen client relationships and contribute to a high-performing finance team.
As Credit Control Administrator, you’ll:
- Communicate with clients to resolve account queries and to chase and collect outstanding payments via phone and email
- Build and maintain positive relationships to support timely payments
- Follow debt collection procedures for overdue accounts
- Update spreadsheets/databases, resolve basic queries, and support payment issue resolution
- Assist with sales invoicing and general accounts team tasks
- Process and allocate unassigned payments as needed
As Credit Control Administrator, you’ll have:
- Experience in credit control and confident using Microsoft Office (especially Excel) and databases
- Excellent written and verbal communication skills, with a professional and approachable style across all levels
- Able to prioritise tasks, manage time effectively, and meet multiple deadlines in a fast-paced environment
- Works well both independently and collaboratively, using initiative and knowing when to seek support
- Maintains accuracy under pressure, takes ownership of work, and adapts well to change
What we offer you:
The opportunity to be part of one of the fastest-growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
What’s in it for you?
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion:
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
Credit Control Administrator in Luton employer: Churchill Services
Join a dynamic and rapidly growing specialist FM provider in Capability Green, Luton, where your contributions as a Credit Control Administrator will be valued and rewarded. With a strong focus on employee ownership, comprehensive benefits including 33 days of holiday, and a commitment to ongoing training and development, we foster a collaborative work culture that prioritises wellbeing and inclusivity. Here, you’ll not only enhance your financial career but also enjoy unique perks and the opportunity to make a meaningful impact within a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Administrator in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Control Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the role. Highlight your problem-solving skills and attention to detail – they’re key for this position!
✨Tip Number 3
Don’t shy away from following up! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It gives you a better chance to stand out and show your genuine interest in being part of our team.
We think you need these skills to ace Credit Control Administrator in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Administrator role. Highlight your experience in credit control and any relevant skills, especially your proficiency with Microsoft Office and databases. We want to see how you can bring your unique flair to our finance team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about financial accuracy and how your problem-solving skills can help us resolve outstanding invoice issues. Keep it professional yet approachable – we love a friendly tone!
Showcase Your Communication Skills:Since this role involves communicating with clients, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t forget to demonstrate your ability to build positive relationships through your examples.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Churchill Services
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control and invoicing. Be ready to discuss how you've handled outstanding payments in the past and any specific tools or software you’ve used, like Excel. This shows you’re not just familiar with the concepts but can apply them practically.
✨Communicate Clearly
Since this role involves a lot of client communication, practice articulating your thoughts clearly and professionally. Prepare examples of how you've resolved account queries or built relationships with clients. This will demonstrate your excellent communication skills and your ability to maintain a positive rapport.
✨Show Your Problem-Solving Skills
Think of specific instances where you’ve successfully resolved issues under pressure. Whether it’s a tricky payment situation or a database error, be ready to share your thought process and the steps you took to find a solution. This will highlight your analytical skills and initiative.
✨Be Ready for Scenario Questions
Prepare for situational questions that might test your prioritisation and time management skills. Think about how you would handle multiple deadlines in a fast-paced environment. Having a few scenarios in mind will help you respond confidently and show that you can thrive in their dynamic setting.
