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- Tasks: Lead a £25-30M portfolio, driving performance and ensuring exceptional service standards.
- Company: Dynamic company focused on high-quality care and client satisfaction.
- Benefits: Competitive salary, company car, employee ownership, and extensive perks.
- Why this job: Make a real impact while leading a talented team in a rewarding environment.
- Qualifications: Proven leadership experience, financial acumen, and strong communication skills.
- Other info: Inclusive workplace with ongoing training and development opportunities.
The predicted salary is between 72000 - 108000 £ per year.
Location: London
Package: Competitive salary + Company car
We are seeking a Regional Director to join our specialist Portfolio Division - dedicated to clients who demand exceptional standards of care and presentation, where the quality of the environment directly reflects their brand and business values.
Reporting directly to the Operations Director, the Regional Director will be responsible for leading and driving the performance of a £25 - £30M portfolio across London. This is a high-impact role, requiring a natural leader and motivator who can blend strategic insight with operational execution.
With full P&L accountability, the Regional Director will analyse performance metrics, develop and implement operating strategies, and ensure full compliance to optimise service delivery and maximise profitability.
As Regional Director you will be:
- Attending Monthly and Quarterly meetings with all senior points of contact.
- Reviewing monthly KPI/QA scores for all contracts, ensuring required scores are being consistently achieved.
- Undertaking site visits as required to assess standards and quality audit scores.
- Reviewing profit and loss monthly ensuring the contracts are running in the most profitable manner, highlighting any losses.
- Ensuring the Regional Management team are responding to all incidents of customer feedback and ensuring these are actioned within agreed timescales.
As Regional Director you will have:
- The ability to communicate with Director and MD level clients.
- A proactive approach to identify possible drops in service at early stages, to eliminate major dips in service occurring.
- The ability to implement solutions self-sufficiently.
- Proven experience of managing managers and the ability to coach and mentor managers who are experiencing difficulties.
- Commercial analysis and resolution proposing capability.
- Financial experience for P&L, balance sheets and cashflow.
- Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary tough action.
What we offer you:
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership - You are part of our success!
- Life assurance cover
- Enhanced Company sick pay
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year - Give back to a cause that matters to you
- Exclusive perks and discounts - More than 250 deals available
- Ongoing training and development - From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards - Celebrating our shining stars all year round
Our Commitment to Inclusion:
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments:
Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.
Please note: A basic DBS check is required for this role.
Regional Director in London employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Regional Director role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Understand their portfolio and be ready to discuss how your leadership style aligns with their mission. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience with P&L accountability and managing teams. Make sure you can confidently share examples of how you've driven performance and improved service delivery in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and take the time to connect with us directly.
We think you need these skills to ace Regional Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Regional Director role. Highlight your leadership experience, financial acumen, and any relevant achievements that showcase your ability to manage a large portfolio.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples of how you've driven performance in previous positions and how you can bring that expertise to our team.
Showcase Your Communication Skills: As a Regional Director, you'll need to communicate effectively with various stakeholders. In your application, demonstrate your ability to convey complex ideas clearly and concisely, whether through your CV, cover letter, or any additional documents.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and allows us to keep track of all applicants efficiently. Plus, it’s super easy!
How to prepare for a job interview at Churchill Services
✨Know Your Numbers
As a Regional Director, you'll be dealing with P&L and financial metrics. Brush up on your financial knowledge and be ready to discuss how you've managed budgets in the past. Bring specific examples of how you’ve turned around underperforming contracts or maximised profitability.
✨Showcase Your Leadership Style
This role requires a natural leader who can motivate teams. Prepare to share your leadership philosophy and provide examples of how you've coached managers through challenges. Think about times when your leadership made a significant impact on team performance.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Be prepared to discuss how your personal values align with theirs, especially regarding diversity and inclusion. This shows that you’re not just a fit for the role but also for the company as a whole.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of potential service drops or customer feedback issues and how you would address them. Practising these scenarios will help you articulate your thought process clearly during the interview.