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- Tasks: Lead a team to deliver top-notch cleaning services across multiple locations.
- Company: Join one of the UK's fastest-growing specialist FM providers.
- Benefits: Enjoy 33 days holiday, employee ownership, and ongoing training opportunities.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Proven leadership experience in facilities management or related sectors.
- Other info: Inclusive workplace committed to diversity and personal growth.
The predicted salary is between 45000 - 45000 £ per year.
12 Month Fixed Term Contract
Location: Regional area of Nottingham, Derby, Leicester and Birmingham
Salary: £45,000 per annum + car or car allowance
We’re looking for a collaborative and people-focused Cleaning Operations Manager to oversee a team of Account Managers and Key Account Managers and their portfolio of contracts between Nottingham, Derby, Leicester and Birmingham on a 12 Month Fixed Term Contract. In this role, you’ll lead and support a team of four field-based Account Managers and one Key Account Manager, helping them deliver excellent service while maximising contract performance. You’ll take a hands-on approach—combining site visits with strategic planning—to ensure consistency, innovation, and client satisfaction across your portfolio. You may also contribute to new business mobilisation and innovation projects across Churchill Group, sharing your operational expertise to help shape best practices across the wider team.
As Operations Manager, you will:
- Lead strategic reviews with senior stakeholders through regular meetings.
- Monitor KPIs and quality metrics across contracts, identifying trends and opportunities.
- Conduct site visits to ensure compliance and service excellence.
- Oversee financial performance and identify opportunities to improve margins.
- Collaborate with operational leaders to respond to client feedback and drive improvements.
- Implement scalable processes to support sustainable growth.
As Operations Manager, you will have:
- Proven leadership experience at senior management or director level within FM or a related sector.
- Experience managing large business portfolios with demonstrated financial growth.
- Background in acquisitions and integrations, with a focus on operational alignment.
- Strong people leadership skills, with a focus on coaching and building high-performing teams.
- Ability to drive strategic and operational improvements.
- Excellent stakeholder engagement and communication skills.
- Commercial awareness and a data-informed approach to decision-making.
- A practical, solutions-focused mindset with long-term vision.
What we offer you:
The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion:
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
Cleaning Operations Manager in Leicester employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management sectors. Attend industry events or local meet-ups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to client satisfaction and operational excellence. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams to success in previous roles. Highlight your experience with KPIs and financial performance to demonstrate your ability to drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board!
We think you need these skills to ace Cleaning Operations Manager in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Cleaning Operations Manager role. Highlight your leadership experience and any relevant achievements in managing large portfolios to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven strategic improvements and led high-performing teams in the past.
Showcase Your People Skills: Since this role is all about collaboration, make sure to emphasise your people leadership skills. Talk about how you've coached teams and engaged with stakeholders to drive success in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Churchill Services
✨Know Your Numbers
As a Cleaning Operations Manager, you'll need to be on top of KPIs and financial metrics. Brush up on relevant figures from your past roles, and be ready to discuss how you've improved margins or driven performance in previous positions.
✨Showcase Your Leadership Style
This role requires strong people leadership skills. Prepare examples that highlight your coaching abilities and how you've built high-performing teams. Think about specific challenges you've faced and how you motivated your team to overcome them.
✨Be Ready for Strategic Discussions
Expect to engage in strategic reviews with senior stakeholders. Familiarise yourself with the company's current projects and think about how your operational expertise can contribute to their success. Have a few ideas ready to share!
✨Demonstrate Your Client-Centric Approach
Client satisfaction is key in this role. Prepare to discuss how you've responded to client feedback in the past and what processes you've implemented to ensure service excellence. Highlight any innovative solutions you've introduced to enhance client relationships.