Account Manager in Leeds

Overview

Based across Hull & Leeds

£32,000 per annum + car or car allowance

We are looking for an experienced Cleaning Account Manager to join our growing portfolio across Hull & Leeds.

You\’ll be leading all aspects of cleaning on a multi-site, multi-industry collection of contracts across the Yorkshire region. You will have direct line management responsibility for a team of Mobile Supervisors and their teams of cleaners, demonstrating the energy and drive to take the contracts forward.

As a Cleaning Account Manager, you will be responsible for:

Responsibilities

• Maintaining strong client relationships with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager.
• Be responsible for ensuring Health & Safety procedures and legislation are adhered to
• Looking for opportunities for continuous improvement, cost savings, and account growth.

Experience and Skills

• Excellent interpersonal communication and people management skills
• Excellent leadership and motivational skills, with the ability to forward-plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Strong commercial awareness, financial management, and IT literacy
• Passionate, flexible, trustworthy, with the ability to work to tight deadlines

What\\\’s in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here\\\’s what you\\\’ll get:

• Employee Ownership – You are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• Life assurance cover
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year – Give back to a cause that matters to you
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Please note: DBS (security clearance) is required for this role.

Qualifications

• Key Qualifications: Management Qualification

Keywords:

Cleaning Account Manager, Cleaning Area Manager, Area Manager, Contract Manager, Facilities Manager