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- Tasks: Lead cleaning operations across multiple sites, ensuring top-notch service and client satisfaction.
- Company: Dynamic cleaning company focused on growth and employee ownership.
- Benefits: £32,000 salary, 33 days holiday, health support, and exclusive discounts.
- Why this job: Join a team that values your input and offers real career development opportunities.
- Qualifications: Strong leadership skills and experience in cleaning management required.
- Other info: Inclusive workplace committed to diversity and continuous improvement.
Based across Hull & Leeds, we are looking for an experienced Cleaning Account Manager to join our growing portfolio across Hull & Leeds. You’ll be leading all aspects of cleaning on a multi-site, multi-industry collection of contracts across the Yorkshire region. You will have direct line management responsibility for a team of Mobile Supervisors and their teams of cleaners, demonstrating the energy and drive to take the contracts forward.
As a Cleaning Account Manager, you will be responsible for:
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality-of-service delivery
- Managing, recruiting, and coaching local service teams
- Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager
- Ensuring Health & Safety procedures and legislation are adhered to
- Looking for opportunities for continuous improvement, cost savings, and account growth
As a Cleaning Account Manager, you will have the following expertise and attributes:
- Excellent interpersonal communication and people management skills
- Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
- Strong commercial awareness, financial management, and IT literacy
- Passionate, flexible, trustworthy, with the ability to work to tight deadlines
What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion: We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
Cleaning Account Manager in Kingston upon Hull employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Account Manager in Kingston upon Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success as a Cleaning Account Manager.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience with managing teams, client relationships, and health and safety procedures. Highlight your leadership skills and how you’ve driven improvements in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Cleaning Account Manager in Kingston upon Hull
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in cleaning management. We want to see how your skills align with the responsibilities listed, like client relationship management and team leadership.
Showcase Your Achievements: Don’t just list your duties; share specific examples of how you’ve improved service delivery or led successful projects. We love seeing quantifiable results that demonstrate your impact in previous roles.
Be Personable: Since this role involves a lot of people management, let your personality shine through! Use a friendly tone in your application to show us you’re approachable and ready to lead a team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application!
How to prepare for a job interview at Churchill Services
✨Know Your Cleaning Industry Inside Out
Before the interview, brush up on your knowledge of the cleaning industry, especially in relation to health and safety regulations. Be prepared to discuss how you’ve successfully managed cleaning contracts in the past and any challenges you've overcome.
✨Showcase Your Leadership Skills
As a Cleaning Account Manager, you'll need to demonstrate strong leadership abilities. Think of specific examples where you've motivated a team or improved service delivery. Be ready to share these stories during your interview to highlight your management style.
✨Prepare for Financial Discussions
Since financial forecasting and budgeting are key parts of the role, make sure you can talk about your experience with these tasks. Bring examples of how you've managed budgets effectively and any cost-saving initiatives you've implemented in previous roles.
✨Build Rapport with Interviewers
Strong interpersonal skills are crucial for this position. During the interview, focus on building a connection with your interviewers. Ask insightful questions about their current projects and express genuine interest in their company culture and values.
