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- Tasks: Lead a team to deliver top-notch cleaning services for emergency contracts.
- Company: Join a growing company with exciting new business wins in the region.
- Benefits: Competitive salary, car allowance, and opportunities for career growth.
- Other info: Dynamic role with a focus on teamwork and client relationships.
- Why this job: Make a real impact by ensuring client satisfaction and service excellence.
- Qualifications: Experience in account management and strong leadership skills required.
The predicted salary is between 37000 - 39000 £ per year.
Based across Surrey, Kent and Sussex £37,000 - £39,000 per annum depending on experience + car or car allowance. We're looking for an experienced Cleaning Account Manager to join our growing Make Ready Division, overseeing a large emergency services contract across Surrey, Kent and Sussex. With several exciting new business wins across the region, there's never been a better time to become part of our expanding team.
In this dynamic and fast‑paced role, you'll lead and inspire a team of cleaning operatives to deliver exceptional service standards across 2 locations. Your leadership, people management, and client relationship skills will be vital in ensuring continued success and client satisfaction.
Responsibilities- Build and maintain strong client relationships, ensuring consistently high satisfaction levels.
- Oversee and uphold the quality of service delivery across all sites.
- Recruit, manage, and coach cleaning teams, fostering a motivated and high‑performing workforce.
- Conduct regular reports, audits, and project reviews to support the Operations Manager and meet contractual requirements.
- Lead contract and specification review meetings with clients to ensure ongoing alignment.
- Ensure full compliance with Health and Safety regulations.
Account Manager (Make Ready) in Kent employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Make Ready) in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management sectors. Attend local events or join online groups where you can meet potential employers or colleagues who might know of openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to client relationships and service delivery, so you can showcase how your experience aligns with their needs during the chat.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss specific examples of how you've motivated teams and improved service standards in previous roles. This will help you stand out as a candidate who can drive success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our growing team.
We think you need these skills to ace Account Manager (Make Ready) in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing teams and client relationships, as these are key for us. Use specific examples that showcase your leadership skills and how you've delivered exceptional service in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our Make Ready Division. Share your passion for the cleaning industry and how your previous experiences align with our goals. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and specific outcomes to demonstrate how you've improved service delivery or client satisfaction in your previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Churchill Services
✨Know Your Stuff
Before the interview, make sure you understand the cleaning industry and the specific challenges faced by an Account Manager in this role. Research the company’s values and recent projects to show that you're genuinely interested and informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved service delivery. Be ready to discuss your approach to people management and how you handle conflicts.
✨Client Relationship Focus
Since building strong client relationships is key, come prepared with examples of how you've maintained or improved client satisfaction in previous roles. Highlight your communication skills and any strategies you've used to ensure client needs are met.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to managing cleaning teams or dealing with client issues. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to uphold service quality.