ER Manager in Gateshead

ER Manager in Gateshead

Gateshead Full-Time 45000 - 55000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team in delivering expert Employee Relations solutions and drive continuous improvement.
  • Company: Dynamic organisation based in Gateshead, promoting a culture of accountability and growth.
  • Benefits: 33 days holiday, enhanced leave support, employee ownership, and exclusive perks.
  • Other info: Inclusive workplace committed to diversity and personal development.
  • Why this job: Make a real impact in a supportive environment while developing your leadership skills.
  • Qualifications: Experience in Employee Relations and strong knowledge of UK employment law required.

The predicted salary is between 45000 - 55000 £ per year.

  • Based in Gateshead , Team Valley (NE11)
  • Hybrid working following a successful onboarding period
  • Full-time
  • 37.5 hours p/w - with flexibility to support business and operational needs
  • We're seeking experienced

Employee Relations Managers to provide expert leadership in ensuring professional delivery of ER solutions and expertise.

Reporting to the Head of HR, you'll lead a team of Employee Relations professionals supporting our specialist businesses, driving high standards and creating a culture of accountability and continuous improvement.

As a trusted ER leader, you'll also oversee complex and high-risk employee relations matters, providing direction where needed while empowering your team to grow in confidence and capability.

Working closely with stakeholders across the business, you'll ensure ER advice is commercially sound, legally compliant and aligned with business objectives.

As an Employee Relations Manager you'll be

  • Providing effective coaching, mentoring and support while empowering team members to make informed decisions independently.
  • Overseeing complex, sensitive and high-risk employee relations cases requiring escalation.
  • Advising on disciplinary, grievance, absence management, performance, redundancy and organisational change matters.
  • Managing and supporting TUPE transfers, including both incoming and outgoing transitions.
  • Managing complex industrial relations matters, including those involving trade union engagement.
  • Reviewing casework quality and implementing robust audit and quality assurance processes.
  • Supporting Employment Tribunal preparation, ACAS matters and complex employee data requests where required.
  • Using ER data and management information to provide insights and support informed decision-making.

As an Employee Relations Manager you'll have

  • Experience leading an Employee Relations, HR Advisory or broader HR team - bringing credibility, structure and calm leadership to a high-performing team.
  • Strong knowledge of UK employment law, with the confidence to advise on complex ER matters and emerging legislative changes.
  • Proven experience managing high-volume employee relations activity within a large, multi-site organisation.
  • Strong practical experience of TUPE, organisational change, restructures and redundancy programmes.
  • The ability to lead, motivate and develop geographically dispersed teams.
  • A coaching-led leadership style that empowers others to build confidence and make informed decisions.
  • Excellent stakeholder management skills, with the ability to influence and build credibility at all levels.

What we offer you

We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get:

• Employee Ownership - You are part of our success!

  • 33 days holiday (including bank holidays)
  • Enhanced sick, maternity and paternity leave support
  • Life assurance cover
  • 24/7 GP access, plus mental health, wellness, financial, and legal support
  • Two paid volunteering days per year - Give back to a cause that matters to you
  • Exclusive perks and discounts - More than 250 deals available
  • Ongoing training and development - From apprenticeships to leadership programs
  • Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
  • Recognition and rewards - Celebrating our shining stars all year round
  • Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs.

As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences.

We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help

Please note: Security clearance (DBS) is required for this role.

Qualifications

  • Key Qualifications
  • CIPD HR Level 3

Keywords

  • Resilient, adaptable, flexible, patient, organised ER Manager Employee Relations
  • #J-18808-Ljbffr

ER Manager in Gateshead employer: Churchill Services

As a Helpdesk Administrator at our Hemel Hempstead location, you'll join a dynamic team that values exceptional customer service and employee well-being. We offer a supportive work culture with opportunities for ongoing training and development, alongside generous benefits such as employee ownership, 28 days of holiday, and mental health support. Our commitment to diversity and inclusion ensures that every employee feels valued and empowered to contribute to our success.

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Contact Details:

Churchill Services Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ER Manager in Gateshead

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Churchill Services!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Churchill Services.

We think you need these skills to ace ER Manager in Gateshead

Employee Relations Management
Coaching and Mentoring
UK Employment Law
TUPE Management
Stakeholder Management
Complex Case Management
Disciplinary and Grievance Handling

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Churchill Services. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Churchill Services and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Churchill Services. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Churchill Services's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Churchill Services

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Churchill Services.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Churchill Services will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Churchill Services and how you would contribute to adapting HR strategies.