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- Tasks: Lead a team to deliver top-notch cleaning services for emergency contracts.
- Company: Join a growing company that values employee ownership and success.
- Benefits: Enjoy 33 days holiday, sick pay, and exclusive perks.
- Other info: We celebrate diversity and offer ongoing training for career growth.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Proven leadership skills and experience in managing cleaning contracts.
The predicted salary is between 37000 - 39000 £ per year.
Based across Oxfordshire, Berkshire and Buckinghamshire, we are looking for an experienced Cleaning Account Manager to join our growing Make Ready Division, overseeing a large emergency services contract. In this dynamic and fast-paced role, you'll lead and inspire a team of cleaning operatives to deliver exceptional service standards across 2 locations. Your leadership, people management, and client relationship skills will be vital in ensuring continued success and client satisfaction.
Responsibilities:
- Build and maintain strong client relationships, ensuring consistently high satisfaction levels.
- Oversee and uphold the quality of service delivery across all sites.
- Recruit, manage, and coach cleaning teams, fostering a motivated and high‑performing workforce.
- Conduct regular reports, audits, and project reviews to support the Operations Manager and meet contractual requirements.
- Lead contract and specification review meetings with clients to ensure ongoing alignment.
- Ensure full compliance with Health & Safety procedures and legislation.
- Identify opportunities for continuous improvement, cost efficiencies, and account growth.
Qualifications:
- Proven leadership and motivational skills, with the ability to plan ahead, manage pressure, and influence at all levels.
- Experience in financial forecasting, budgeting, and performance analysis.
- A solid understanding of Health & Safety systems within the cleaning industry.
- Previous experience managing commercial cleaning contracts or working with corporate clients.
This is an excellent opportunity for a driven professional who takes pride in maintaining high standards and delivering outstanding results. If you're ready to take the next step in your cleaning management career, we'd love to hear from you.
Benefits:
- Employee Ownership - You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion:
We are committed to creating a workplace where everyone belongs. As an inclusive and equal‑opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Security clearance (DBS) is required for this role.
Account Manager (Make Ready) in England employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Make Ready) in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry or related fields. Attend local events or join online groups where you can meet potential employers and showcase your skills.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your leadership and client relationship skills can contribute to their success, especially in managing cleaning contracts.
✨Tip Number 3
Showcase your achievements! Bring along examples of how you've improved service delivery or client satisfaction in previous roles. Numbers speak volumes, so if you can quantify your successes, do it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Account Manager (Make Ready) in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your leadership experience and any relevant cleaning industry knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience with client relationships and team management.
Showcase Your Achievements: When filling out your application, don’t just list your duties from previous jobs. Instead, showcase your achievements! Tell us about specific instances where you improved service delivery or led a successful project.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Make Ready Division!
How to prepare for a job interview at Churchill Services
✨Know Your Stuff
Before the interview, make sure you understand the cleaning industry and the specific challenges faced by emergency services contracts. Brush up on Health & Safety regulations and be ready to discuss how you've managed these in previous roles.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved service delivery. Be ready to share specific outcomes that demonstrate your ability to inspire and manage people effectively.
✨Build Rapport with the Interviewers
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their current projects and challenges. This shows you're genuinely interested in the role and helps establish a positive relationship right from the start.
✨Highlight Continuous Improvement
Be prepared to discuss how you've identified opportunities for improvement in previous roles. Share specific examples of cost efficiencies or service enhancements you've implemented, as this aligns perfectly with the responsibilities of the Account Manager position.