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- Tasks: Lead a team to ensure high cleaning standards across 65 sites in Liverpool.
- Company: Join a dynamic company focused on employee ownership and inclusivity.
- Benefits: Enjoy 33 days holiday, company sick pay, and exclusive discounts.
- Why this job: Be part of a supportive culture that values diversity and personal growth.
- Qualifications: Strong leadership skills and experience in financial forecasting are essential.
- Other info: Security clearance and occasional travel required; flexible approach valued.
The predicted salary is between 32000 - 48000 £ per year.
Based across Liverpool
£40,000per annum plus company car
We are looking for a Cleaning ContractManager to join our Transportteam overseeinga large railcontract.
You\’ll be managing a team of 4 supervisors and 55 operatives, ensuring all 65sites are properly supervised and that the specified cleaning standards are met and maintained to a high level. No two days will be the same. When you\’re dealing with people there\’s never a dull moment, and you\’ll use your strong interpersonal skills to support and develop your team.
As a Cleaning Account Manager you\’ll be:
- Building and maintaining strong relationships with clients, ensuring high levels of satisfaction for all involved.
- Ensuring the consistent quality of service delivery, with a focus on inclusivity and customer needs.
- Managing ad-hoc and regular activities such as projects, reports, and audits, supporting the Operations Manager as required.
- Leading contract and specification review meetings with clients
- Ensuring compliance with Health & Safety procedures and legislation,
- Identifying opportunities for continuous improvement, cost savings, and growth, while ensuring that all perspectives are valued and considered.
As a Cleaning Account Manager you\’ll have:
- Strong leadership and motivational abilities, with the capacity to plan ahead, work under pressure, and influence stakeholders at all levels.
- Experience in financial forecasting, budgeting, and analysis
- A working knowledge of Health and Safety systems within the cleaning industry, ensuring safety for all individuals involved.
- Previous experience working with commercial clients would be highly desirable, along with a flexible approach to meeting diverse client needs.
- A full driving license and the ability to travel to various sites as required – occasional nights required.
What we offer you
We believe in rewarding talent and creating a workplace where everyone feels valued. Here\’s what you\’ll get:
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments
Please let us know if there are any adjustments, we can make to support you during our recruitment process. We\’re happy to help…
Please note: Security clearance (DBS) drug and alcohol testingis required for this role.
Keywords:
Account Manager, Area Cleaning Manager, TransportMerseyside, Liverpool #J-18808-Ljbffr
Contract Account Manager employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Account Manager
✨Tip Number 1
Familiarise yourself with the cleaning industry, especially in relation to health and safety standards. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to maintaining a safe working environment.
✨Tip Number 2
Network with professionals in the cleaning and facilities management sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated staff and improved service delivery in previous roles.
✨Tip Number 4
Research StudySmarter and our values, particularly around inclusivity and employee ownership. Being able to articulate how your personal values align with ours can set you apart during the interview process.
We think you need these skills to ace Contract Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in the cleaning or transport sectors. Emphasise your leadership skills and any experience managing teams or projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and ability to build client relationships. Mention specific examples of how you've ensured service quality and compliance with health and safety standards in previous roles.
Highlight Relevant Skills: In your application, focus on skills such as financial forecasting, budgeting, and analysis. Make sure to mention your knowledge of health and safety systems within the cleaning industry, as this is crucial for the role.
Showcase Your Flexibility: Demonstrate your flexible approach to meeting diverse client needs. Provide examples of how you've adapted to changing circumstances or client requirements in past positions.
How to prepare for a job interview at Churchill Services
✨Showcase Your Leadership Skills
As a Cleaning Contract Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed teams in the past.
✨Demonstrate Your Client Relationship Management
Building strong relationships with clients is key. Share specific instances where you've successfully managed client expectations and ensured satisfaction, highlighting your interpersonal skills.
✨Understand Health & Safety Regulations
Familiarise yourself with health and safety procedures relevant to the cleaning industry. Be ready to discuss how you ensure compliance and promote safety within your team.
✨Prepare for Financial Discussions
Since financial forecasting and budgeting are part of the role, brush up on your knowledge in these areas. Be prepared to talk about your experience with financial analysis and how it has impacted your previous roles.
