Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and drive operational excellence for a £30M+ portfolio in London.
- Company: Dynamic facilities management company committed to inclusion and employee ownership.
- Benefits: 33 days holiday, company sick pay, 24/7 GP access, and exclusive perks.
- Why this job: Make a significant impact while leading a high-performing team in a thriving market.
- Qualifications: Proven leadership experience in facilities management and strong people skills.
- Other info: Join a culture that values diversity, innovation, and personal growth.
The predicted salary is between 43200 - 72000 £ per year.
As our business continues to expand, we’re looking for a dynamic Operations Director to lead and accelerate the success of our London division. In this pivotal role, you’ll take ownership of a corporate £30M+ portfolio, driving operational excellence and strategic growth across the region. You’ll be the catalyst for performance—combining sharp commercial insight with hands-on leadership to deliver outstanding results.
We’re seeking a natural leader who thrives on challenge and inspires others to achieve their best. You’ll play a critical role in shaping strategy, enhancing service quality, and fostering a high-performing, inclusive culture that sets the standard for our industry. If you’re ready to make a significant impact and lead a thriving team in one of the world’s most exciting markets, we’d love to hear from you.
As Operations Director you will:
- Lead regular strategic reviews with senior stakeholders through monthly and quarterly meetings.
- Monitor and evaluate KPIs and quality assurance metrics across all contracts, identifying trends and opportunities for improvement.
- Conduct site visits to ensure compliance, service quality, and alignment with company standards.
- Oversee financial performance, ensuring profitability across the portfolio and identifying opportunities to improve margins.
- Collaborate with operational leaders to address client feedback, ensuring swift and effective resolution.
- Drive operational efficiencies and scalable processes to support continued growth.
As Operations Director you will have:
- Proven leadership experience at senior management or director level within the facilities management (FM) sector.
- A history of managing business portfolios valued at £0M+ with demonstrated financial growth.
- Experience in acquisitions and integrations, ensuring smooth operational alignment during transitions.
- Strong people leadership skills, with a focus on coaching, mentoring, and building high-performing teams.
- Demonstrated ability to drive business improvement through operational and strategic initiatives.
- Excellent stakeholder management and communication skills, both internally and externally.
- Commercially savvy, with a data-driven approach to identifying challenges and driving solutions.
- A structured, practical problem-solver focused on sustainable, long-term success.
What we offer you:
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion: We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments: Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help…
Please note: Security clearance (DBS) is required for this role.
Cleaning Operations Director employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can drive operational excellence and foster a high-performing team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing large portfolios and driving financial growth. Highlight specific examples where you've improved margins or enhanced service quality—this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team and making an impact in the London division.
We think you need these skills to ace Cleaning Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations Director role. Highlight your leadership experience in facilities management and any financial growth you've driven in previous positions.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams, improved operational efficiencies, and managed large portfolios. Make it personal and engaging!
Showcase Your Achievements: Quantify your successes! Whether it's improving KPIs or driving profitability, use numbers to demonstrate your impact. This will help us see the value you can bring to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Churchill Services
✨Know Your Numbers
As an Operations Director, you'll be expected to handle a significant portfolio. Brush up on your financial metrics and KPIs related to facilities management. Be ready to discuss how you've driven profitability and improved margins in past roles.
✨Showcase Your Leadership Style
This role requires strong people leadership skills. Prepare examples of how you've coached and mentored teams to achieve high performance. Think about specific challenges you've faced and how you inspired your team to overcome them.
✨Be Ready for Strategic Discussions
Expect to engage in strategic reviews with senior stakeholders. Familiarise yourself with the company's current strategies and be prepared to share your insights on potential improvements or new initiatives that could drive operational excellence.
✨Demonstrate Your Problem-Solving Skills
The interview will likely touch on your approach to problem-solving. Prepare to discuss specific instances where you've identified challenges and implemented data-driven solutions. Highlight your structured approach and focus on sustainable success.
