At a Glance
- Tasks: Lead cleaning operations at a major rail depot, ensuring high standards and compliance.
- Company: Join a dynamic Transport division focused on operational excellence and team development.
- Benefits: Enjoy 33 days holiday, company car, and exclusive perks like discounts and wellness support.
- Why this job: Be part of a rewarding culture that values diversity, innovation, and community impact.
- Qualifications: NEBOSH qualification preferred; experience in people management and stakeholder engagement required.
- Other info: Security clearance and drug testing are mandatory for this role.
The predicted salary is between 36000 - 60000 £ per year.
Grove Park, South East London
Are you the right candidate for this opportunity Make sure to read the full description below.
Competitive salary + company car
We’re looking for a Cleaning Operations & Centre of Excellence Manager to join our dynamic Transport division. In this key leadership role, you’ll take responsibility for the cleaning operations at a major rail depot for one of our flagship clients.
Reporting to the Account Director, you’ll play a pivotal role in developing and leading a high-performing team aligned to Churchill’s values. You\’ll ensure operational excellence and the consistent delivery of high standards in train cleanliness, with a strong focus on compliance, performance, and continuous improvement.
As a Cleaning Operation & Centre of Excellence Manager you’ll be:
* Lead the operational and strategic delivery of all cleaning services across the site.
* Drive performance through clear KPIs, particularly around mobilisation, transition, and the establishment of the Centre of Excellence.
* Ensure full compliance with all health and safety policies in collaboration with the H&S Manager.
* Conduct regular cleaning audits—both planned and unannounced—to ensure high standards are consistently met.
* Identify opportunities for improvement, cost efficiency, and account growth.
As a Cleaning Operation & Centre of Excellence Manager you’ll have:
* Ideally, a NEBOSH qualification (or equivalent).
* Demonstrated experience in people management, with the ability to motivate, coach, and lead diverse teams.
* Proven ability to engage and manage senior-level stakeholders across complex operations
* A proactive problem-solver who thrives in fast-paced, high-pressure environments.
* Experience of implementing Health, Safety and Environmental regulations
* Strong commercial acumen, financial oversight, and excellent IT literacy.
What we offer you
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
* Employee Ownership – You are part of our success!
* 33 days holiday (including bank holidays)
* Company sick pay
* Maternity and paternity leave support
* 24/7 GP access, plus mental health, wellness, financial, and legal support
* Two paid volunteering days per year – Give back to a cause that matters to you
* Exclusive perks and discounts – More than 250 deals available
* Ongoing training and development – From apprenticeships to leadership programs
* Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
* Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments
Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help…
Please note: Security clearance (DBS) and drug and alcohol testing is required for this role
Cleaning Operations & Centre of Excellence Manager employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations & Centre of Excellence Manager
✨Tip Number 1
Familiarise yourself with the specific cleaning operations and standards expected in the rail industry. Understanding the nuances of train cleanliness and compliance will help you speak confidently about how you can lead these operations effectively.
✨Tip Number 2
Network with professionals in the cleaning and transport sectors. Attend industry events or join relevant online forums to connect with others who can provide insights into the role and potentially refer you to opportunities within our company.
✨Tip Number 3
Prepare to discuss your experience in managing diverse teams and engaging with senior stakeholders. Be ready to share specific examples of how you've driven performance and compliance in previous roles, as this will demonstrate your capability for the position.
✨Tip Number 4
Research our company's values and culture. Aligning your personal values with ours will not only help you during the interview but also show that you're genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Cleaning Operations & Centre of Excellence Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning operations and people management. Emphasise any leadership roles you've held and specific achievements that align with the responsibilities of the Cleaning Operations & Centre of Excellence Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your NEBOSH qualification (or equivalent) and how your skills in compliance, performance management, and stakeholder engagement make you the ideal candidate.
Highlight Key Achievements: In your application, include specific examples of how you've driven performance improvements or implemented health and safety regulations in previous roles. Use metrics where possible to demonstrate your impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this leadership position.
How to prepare for a job interview at Churchill Services
✨Showcase Your Leadership Skills
As a Cleaning Operations & Centre of Excellence Manager, you'll be leading a team. Be prepared to discuss your previous experiences in people management, how you've motivated teams, and any specific strategies you've used to drive performance.
✨Demonstrate Compliance Knowledge
Familiarise yourself with health and safety regulations relevant to the cleaning industry. Be ready to explain how you have ensured compliance in past roles and how you would approach this in the new position.
✨Prepare for Performance Metrics Discussion
Understand key performance indicators (KPIs) that are crucial for cleaning operations. Think about how you would establish and monitor these KPIs, and be ready to share examples of how you've successfully driven performance in previous roles.
✨Highlight Problem-Solving Abilities
This role requires a proactive problem-solver. Prepare examples of challenges you've faced in fast-paced environments and how you overcame them. This will demonstrate your ability to thrive under pressure and find effective solutions.