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- Tasks: Manage cleaning operations across 16 sites, ensuring quality and client satisfaction.
- Company: Join a growing company that values talent and diversity in North Wales.
- Benefits: Enjoy employee ownership, 24/7 GP access, paid volunteering days, and exclusive discounts.
- Why this job: Be part of a supportive culture focused on wellbeing, recognition, and continuous improvement.
- Qualifications: Strong leadership, financial management skills, and knowledge of health and safety in cleaning.
- Other info: Security clearance (DBS) is required; we support diverse applicants.
The predicted salary is between 36000 - 60000 £ per year.
Based across North Wales including Bangor, Colwyn Bay and Rhyl. We are looking for an experienced Cleaning Contract Manager to join our growing North division overseeing a large education contract. Reporting into the Senior Contract Manager, you'll be overseeing all aspects of cleaning for 16 sites across the North Wales region. You will have direct Line management responsibility for 60+ operatives, demonstrating the energy and drive to take the contract forward.
As a Cleaning Contract Manager, you will be responsible for:
- Maintaining strong client relationship with high levels of satisfaction
- Providing and maintaining the quality-of-service delivery
- Managing, recruiting, and coaching local service teams
- Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager
- Ensuring Health & Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth
As a Cleaning Contract Manager, you will have the following expertise and attributes:
- Excellent interpersonal communication and people management skills
- Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
- Ability to work to tight timescales
- Strong commercial awareness, financial management, and IT literacy
- Passionate, flexible, trustworthy, and innovative
What we offer you:
- Employee Ownership – You are part of our success!
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion: We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments: Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.
Please note: Security clearance (DBS) is required for this role.
Cleaning Contract Manager employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Contract Manager
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and regulations in the education sector. Understanding the unique requirements of maintaining cleanliness in schools and colleges will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the cleaning industry, especially those who have experience managing contracts. Attend local industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated staff and improved service delivery in previous roles.
✨Tip Number 4
Research StudySmarter's values and commitment to diversity and inclusion. Being able to articulate how your personal values align with ours can make a strong impression during the interview process.
We think you need these skills to ace Cleaning Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning management, client relations, and team leadership. Use specific examples that demonstrate your ability to manage large teams and maintain high service standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the cleaning industry. Mention your understanding of health and safety regulations and how you plan to ensure compliance while driving continuous improvement.
Highlight Relevant Skills: In your application, emphasise your interpersonal communication, financial management, and IT skills. Provide examples of how you've successfully managed budgets or improved service delivery in previous roles.
Showcase Leadership Experience: Detail your leadership experience in managing teams, including any coaching or mentoring roles. Highlight your ability to motivate staff and drive performance, especially in high-pressure situations.
How to prepare for a job interview at Churchill Services
✨Showcase Your Leadership Skills
As a Cleaning Contract Manager, you'll be leading a team of over 60 operatives. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and inspire others.
✨Demonstrate Client Relationship Management
Strong client relationships are crucial for this role. Think of instances where you've maintained or improved client satisfaction. Be ready to explain how you handle feedback and resolve issues, showcasing your interpersonal communication skills.
✨Understand Health & Safety Regulations
Health and safety is a key aspect of the cleaning industry. Brush up on relevant legislation and be prepared to discuss how you've ensured compliance in previous roles. This will show your commitment to maintaining a safe working environment.
✨Prepare for Financial Discussions
You'll need to manage budgets and financial forecasting. Familiarise yourself with basic financial concepts and be ready to discuss your experience with budgeting and cost-saving initiatives. This will demonstrate your commercial awareness and financial management skills.
