Cleaning Contract Manager

Cleaning Contract Manager

Stoke-on-Trent Full-Time 31000 £ / year No home office possible
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Churchill Services

At a Glance

  • Tasks: Lead cleaning operations across multiple school sites and manage a team of 80 operatives.
  • Company: Join one of the fastest growing specialist FM providers in the UK.
  • Benefits: 33 days holiday, employee ownership, and ongoing training opportunities.
  • Why this job: Make a real impact in education while developing your leadership skills.
  • Qualifications: Experience in contract management and strong leadership abilities required.
  • Other info: Inclusive workplace with a commitment to diversity and employee wellbeing.

Location: Cheshire and Staffordshire

Find out if this opportunity is a good fit by reading all of the information that follows below.
Hours: 40 per week, Monday–Friday
Salary: £31,000 per annum

Cleaning Contract Manager – Education Division

We are seeking an experienced Cleaning Contract Manager to join our growing Education Division, overseeing a large multi-site contract across the Cheshire and Staffordshire regions.

This is a key leadership role, responsible for managing all aspects of cleaning operations across multiple school sites. You will have direct line management responsibility for approximately 80 operatives, including supervisors, and will bring the energy, drive, and vision needed to take the contract forward.

Key Responsibilities:

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Build and maintain strong client relationships, ensuring exceptional levels of satisfaction.

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Oversee and deliver high-quality cleaning services across all sites.

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Lead, coach, and develop local service teams, including recruitment and performance management.

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Manage financial performance, including forecasting, budgeting, and reporting.

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Conduct audits, prepare reports, and deliver projects as required to support the Operations Manager.

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Ensure compliance with Health & Safety legislation and company policies.

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Identify and implement opportunities for continuous improvement, cost efficiencies, and account growth.

About You:

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Proven experience in contract or facilities management, ideally within the cleaning industry.

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Strong leadership and people management skills, with the ability to motivate and inspire teams.

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Excellent interpersonal and communication skills, with the ability to influence at senior levels.

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Commercially astute with experience in financial management, analysis, and reporting.

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Skilled at forward planning, problem-solving, and working under pressure to tight deadlines.

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Strong IT literacy and confidence using management systems.

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Knowledge of Health & Safety systems within the cleaning sector.

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Flexible, trustworthy, and innovative, with a passion for delivering service excellence.

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Previous experience in education site cleaning would be an advantage.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

What’s in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

* Employee Ownership – You are part of our success!

* 33 days holiday (including bank holidays)

* Company sick pay

* Maternity and paternity leave support

* Life assurance cover

* 24/7 GP access, plus mental health, wellness, financial, and legal support

* Two paid volunteering days per year – Give back to a cause that matters to you

* Exclusive perks and discounts – More than 250 deals available

* Ongoing training and development – From apprenticeships to leadership programs

* Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way

* Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Please note: Security clearance (DBS) is required for this role

Cleaning Contract Manager employer: Churchill Services

Join a dynamic and rapidly expanding specialist FM provider in the Cheshire and Staffordshire regions, where your leadership as a Cleaning Contract Manager will be pivotal in shaping our education division. We offer a supportive work culture that values employee ownership, extensive benefits including 33 days of holiday, and a commitment to ongoing training and development, ensuring you have the tools to thrive and grow within the company. With a focus on wellbeing, diversity, and recognition, we create an environment where every team member feels valued and empowered to make a difference.
Churchill Services

Contact Detail:

Churchill Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cleaning Contract Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the cleaning and facilities management sectors. Attend industry events or local meet-ups to make new contacts. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to client relationships and service excellence. Tailor your answers to show how your experience aligns with their goals, especially in managing teams and improving operations.

✨Tip Number 3

Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams and managed contracts in the past. Highlight any successes in financial management or compliance with health and safety regulations.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our growing team in the Education Division.

We think you need these skills to ace Cleaning Contract Manager

Leadership Skills
People Management
Client Relationship Management
Financial Management
Budgeting
Auditing
Health & Safety Compliance
Problem-Solving Skills
Interpersonal Skills
Communication Skills
IT Literacy
Continuous Improvement
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and management experience, especially in the cleaning or facilities sector, to show us you’re the right fit for the role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've successfully managed teams and improved service delivery in previous roles. We love a good story!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and data where possible to demonstrate your impact, like improving client satisfaction scores or reducing costs. We want to see what you can bring to the table!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Churchill Services

✨Know Your Cleaning Operations

Before the interview, brush up on your knowledge of cleaning operations, especially in an educational setting. Be ready to discuss how you would manage multiple sites and ensure high-quality service delivery across all locations.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience. Think about times when you've successfully motivated a team or improved performance. This role requires strong people management skills, so be ready to demonstrate how you can inspire and develop your team.

✨Understand Financial Management

Since financial performance is key in this role, make sure you can talk about your experience with budgeting, forecasting, and reporting. Bring specific examples of how you've managed finances in previous roles, particularly in contract or facilities management.

✨Emphasise Health & Safety Knowledge

Familiarise yourself with Health & Safety legislation relevant to the cleaning industry. Be prepared to discuss how you ensure compliance and promote a safe working environment for your team, as this is crucial for the role.

Cleaning Contract Manager
Churchill Services
Location: Stoke-on-Trent
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