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- Tasks: Lead a team of 30+ staff to maintain high cleaning standards in prestigious educational settings.
- Company: Join a dynamic company that values talent and promotes inclusivity in the workplace.
- Benefits: Enjoy 33 days holiday, employee ownership, and exclusive discounts plus ongoing training opportunities.
- Why this job: Embrace daily challenges while developing your leadership skills and making a positive impact.
- Qualifications: Strong leadership, financial forecasting experience, and knowledge of Health & Safety in cleaning are essential.
- Other info: Security clearance (DBS) is required; we support diverse applicants and offer reasonable adjustments.
The predicted salary is between 32000 - 36000 £ per year.
Based in London, Wimbledon. £40,000 – £45,000 per annum (depending on experience).
We are looking for a Cleaning Account Manager to join our London division overseeing a large prestigious education contract. Reporting to the Operations Manager, you will lead a team of over 30+ staff, including supervisors and operatives, ensuring that the cleaning standards across the sites are consistently met and upheld to the highest level. Every day will bring new challenges, and you'll leverage your exceptional interpersonal skills to guide, support, and develop your team.
As a Cleaning Account Manager you’ll be:
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality of service delivery
- Managing, recruiting, and coaching local service teams
- Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager
- Holding regular contract and specification review meetings with customers
- Being responsible for ensuring Health & Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth
As a Cleaning Account Manager you’ll have:
- Strong leadership and motivational abilities, with the capacity to plan ahead, work under pressure, and influence stakeholders at all levels
- Experience in financial forecasting, budgeting, and analysis
- A working knowledge of Health and Safety systems within the cleaning industry, ensuring safety for all individuals involved
- Previous experience working with commercial clients would be highly desirable, along with a flexible approach to meeting diverse client needs
- A full driving license and the ability to travel to various sites as required
What we offer you:
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion:
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments:
Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help…
Please note: Security clearance (DBS) is required for this role.
Cleaning Account Manager employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Account Manager
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and regulations in the education sector. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high-quality service delivery.
✨Tip Number 2
Network with professionals in the cleaning industry, especially those who have experience managing large teams. Engaging with them can provide insights into effective leadership strategies and client relationship management that are crucial for this role.
✨Tip Number 3
Prepare to discuss your experience with financial forecasting and budgeting in detail. Be ready to share examples of how you've successfully managed budgets in previous roles, as this is a key aspect of the Cleaning Account Manager position.
✨Tip Number 4
Showcase your knowledge of Health and Safety systems relevant to the cleaning industry. Being able to articulate how you ensure compliance and safety for your team will set you apart from other candidates.
We think you need these skills to ace Cleaning Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning management, leadership, and client relations. Use specific examples that demonstrate your ability to manage teams and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and leadership abilities. Mention your experience with financial forecasting and Health & Safety systems, as these are key aspects of the role.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed teams or worked with commercial clients. Discuss how you have successfully improved service delivery and client satisfaction in past positions.
Showcase Your Commitment to Inclusion: Since the company values diversity and inclusion, mention any experiences or initiatives you've been involved in that promote these values. This will align your application with their commitment to creating a welcoming workplace.
How to prepare for a job interview at Churchill Services
✨Showcase Your Leadership Skills
As a Cleaning Account Manager, you'll be leading a team of over 30 staff. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed teams in the past.
✨Demonstrate Client Relationship Management
Strong client relationships are key in this role. Think of specific instances where you've successfully managed client expectations or resolved issues, and be ready to share these during the interview.
✨Highlight Your Health & Safety Knowledge
Given the importance of Health and Safety in the cleaning industry, brush up on relevant legislation and best practices. Be ready to discuss how you've ensured compliance in previous roles.
✨Prepare for Financial Discussions
Experience in financial forecasting and budgeting is crucial. Be prepared to talk about your experience with financial analysis and how you've contributed to cost savings or account growth in past positions.
