Cleaning Account Manager

Based across Hull & Leeds £32,000 per annum + car or car allowance We are looking for an experienced Cleaning Account Manager to join our growing portfolio across Hull & Leeds. You’ll be leading all aspects of cleaning on a multi-site, multi-industry collection of contracts across the Yorkshire region. You will have direct Line management responsibility for a team of Mobile Supervisors and their teams of cleaners, demonstrating the energy and drive to take the contracts forward. As a Cleaning Account Manager, you will be responsible for: * Maintaining strong client relationships with high levels of satisfaction * Providing and maintaining the quality-of-service delivery * Managing, recruiting, and coaching local service teams * Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager. * Be responsible for ensuring Health & Safety procedures and legislation are adhered to * Looking for opportunities for continuous improvement, cost savings, and account growth. As a Cleaning Account Manager, you will have the following expertise and attributes: * Excellent interpersonal communication and people management skills * Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level * Experience with financial forecasting, budgeting, and analysis * Working knowledge of Health and Safety systems in the cleaning industry * Strong commercial awareness, financial management, and IT literacy * Passionate, flexible, trustworthy, with the ability to work to tight deadlines What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: * Employee Ownership – You are part of our success! * 33 days holiday (including bank holidays) * Company sick pay * Maternity and paternity leave support * Life assurance cover * 24/7 GP access, plus mental health, wellness, financial, and legal support * Two paid volunteering days per year – Give back to a cause that matters to you * Exclusive perks and discounts – More than 250 deals available * Ongoing training and development – From apprenticeships to leadership programs * Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way * Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security clearance (DBS) is required for this role