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- Tasks: Lead a team to ensure top-notch cleaning standards across 11 stations and depots.
- Company: Join a forward-thinking company that values employee ownership and inclusivity.
- Benefits: Enjoy 33 days holiday, sick pay, and access to wellness support.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Strong leadership skills and experience in financial forecasting are essential.
- Other info: Embrace ongoing training and enjoy exclusive perks while giving back through volunteering.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a Cleaning Account Manager to join our Transport team, overseeing the seamless 24/7 operation of a large-scale rail contract. You will lead a team of over 100 staff, including supervisors and operatives, ensuring that the cleaning standards across 11 stations and depots are consistently met and upheld to the highest level. Every day will bring new challenges, and you’ll leverage your exceptional interpersonal skills to guide, support, and develop your team.
Responsibilities
- Building and maintaining strong relationships with clients, ensuring high levels of satisfaction for all involved.
- Ensuring the consistent quality of service delivery, with a focus on inclusivity and customer needs.
- Managing ad-hoc and regular activities such as projects, reports, and audits, supporting the Operations Manager as required.
- Leading contract and specification review meetings with clients.
- Ensuring compliance with Health & Safety procedures and legislation.
- Identifying opportunities for continuous improvement, cost savings, and growth, while ensuring that all perspectives are valued and considered.
Qualifications
- Strong leadership and motivational abilities, with the capacity to plan ahead, work under pressure, and influence stakeholders at all levels.
- Experience in financial forecasting, budgeting, and analysis.
- A working knowledge of Health and Safety systems within the cleaning industry, ensuring safety for all individuals involved.
- Previous experience working with commercial clients would be highly desirable, along with a flexible approach to meeting diverse client needs.
- A full driving licence and the ability to travel to various sites as required – occasional nights required.
Benefits
- Employee Ownership – You are part of our success.
- 33 days holiday (including bank holidays).
- Company sick pay.
- Maternity and paternity leave support.
- 24/7 GP access, plus mental health, wellness, financial, and legal support.
- Two paid volunteering days per year – give back to a cause that matters to you.
- Exclusive perks and discounts – more than 250 deals available.
- Ongoing training and development – from apprenticeships to leadership programmes.
- Wellbeing, diversity, & inclusion – our Mosaic Committee and mental health first aiders are leading the way.
- Recognition and rewards – celebrating our shining stars all year round.
Our Commitment to Inclusion: We are committed to creating a workplace where everyone belongs. As an inclusive and equal‑opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments – please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help. Security clearance (DBS) and drug and alcohol testing is required for this role.
Cleaning Account Manager employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and transport sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams and handled challenges. This will showcase your skills and fit for the Cleaning Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Cleaning Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Cleaning Account Manager role. Highlight your leadership experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our Transport team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved service delivery in the past. We love a good story!
Showcase Your Interpersonal Skills: Since this role involves building strong relationships with clients and your team, make sure to highlight your exceptional interpersonal skills. Give us examples of how you've successfully managed diverse teams or satisfied client needs in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Churchill Services
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards expected in the rail industry. Be ready to discuss how you would ensure these standards are met across multiple locations, and think of examples from your past experience where you've successfully maintained high-quality service.
✨Showcase Your Leadership Skills
Prepare to share specific instances where you've led a team effectively. Highlight your ability to motivate staff, manage conflicts, and develop talent. Think about how you can demonstrate your interpersonal skills and how they’ve helped you build strong relationships with clients and team members.
✨Understand Health & Safety Regulations
Brush up on relevant Health & Safety procedures within the cleaning industry. Be prepared to discuss how you would ensure compliance and promote a safe working environment for your team. This shows that you take safety seriously and understand its importance in operations.
✨Be Ready for Financial Discussions
Since financial forecasting and budgeting are key parts of the role, come prepared to talk about your experience with these tasks. Have examples ready that illustrate your analytical skills and how you've identified cost-saving opportunities in previous roles.
