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- Tasks: Lead a team of cleaning operatives and ensure top-notch service across multiple sites.
- Company: Join a growing company that values talent and inclusivity.
- Benefits: Competitive salary, company car, 24/7 GP access, and exclusive discounts.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Strong people management skills and experience in financial forecasting.
- Other info: Enjoy ongoing training, two paid volunteering days, and a commitment to diversity.
£40,000 per annum + Company Car
Based across Midlands including Birmingham, Coventry and Leicester.
We’re looking for a dynamic and experienced Cleaning Account Manager to join our growing Chequers division, overseeing a new housing association contract across multiple residential and communal sites. In this pivotal role, you’ll lead and support a team of cleaning operatives, ensuring all locations are consistently maintained to the highest standards. You’ll be the driving force behind daily operations—motivating your team, managing performance, and delivering exceptional service across the board.
As a Cleaning Contract Manager, you will be responsible for:
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality-of-service delivery
- Managing, recruiting, and coaching local service teams
- Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager
- Ensuring Health & Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth
As a Cleaning Contract Manager, you will have the following expertise and attributes:
- Excellent interpersonal communication and people management skills
- Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
- Ability to work to tight timescales
- Strong commercial awareness, financial management, and IT literacy
- Passionate, flexible, trustworthy, and innovative
What we offer you:
- Employee Ownership – You are part of our success!
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion:
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments:
Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help…
Please note: Security clearance (DBS) is required for this role.
Cleaning Account Manager employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success as a Cleaning Account Manager.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams and managed performance in past roles. This will help you stand out as a strong candidate who can drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Cleaning Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cleaning Account Manager role. Highlight your experience in managing teams, client relationships, and any relevant cleaning industry knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your leadership skills and any innovative ideas you have for improving service delivery.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage operations effectively. Whether it's improving client satisfaction or leading successful projects, we love to see quantifiable results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Churchill Services
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Cleaning Account Manager. Familiarise yourself with the key responsibilities like client relationship management and team leadership. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your team and ensured high standards of service delivery. This is crucial as the role requires strong leadership and motivational skills.
✨Understand Health & Safety
Brush up on your knowledge of Health and Safety procedures relevant to the cleaning industry. Be ready to discuss how you would ensure compliance and promote a safe working environment for your team. This shows that you take safety seriously and are prepared to uphold industry standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for continuous improvement, or how success is measured in this role. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
