At a Glance
- Tasks: Lead and inspire cleaning teams while ensuring top-notch service delivery across various sites.
- Company: Join a fast-growing specialist FM provider in the UK with a people-focused culture.
- Benefits: Enjoy 33 days holiday, company car, and exclusive perks like discounts and wellness support.
- Other info: Embrace a diverse workplace committed to inclusion and employee ownership.
- Why this job: Make a real impact in a dynamic role with opportunities for personal and professional growth.
- Qualifications: Proven leadership skills and experience in managing commercial cleaning contracts are essential.
The predicted salary is between 30000 - 40000 £ per year.
Based across Cambridge, Cambridgeshire. Salary £35,000 - £40,000 per annum depending on experience + Company Car.
We are looking for an experienced Cleaning Account Manager to join our thriving Education Division, overseeing a portfolio of sites for this single client across Cambridge. With several exciting new contract wins, there has never been a better time to join our growing team. In this dynamic, people-focused role, you will lead and inspire a team of cleaning operatives, ensuring outstanding service delivery and operational excellence across your sites. No two days will be the same - your leadership, organisation, and relationship-building skills will drive performance, client satisfaction, and continuous improvement.
As a Cleaning Account Manager, you will be:
- Build and maintain strong client relationships, ensuring high levels of satisfaction and service delivery.
- Lead, recruit, and develop local cleaning teams to achieve operational excellence.
- Oversee quality standards and carry out regular audits, reports, and project activities to support the Operations Manager.
- Conduct regular contract and specification review meetings with customers.
- Ensure all Health & Safety procedures and legislation are fully adhered to.
- Identify opportunities for continuous improvement, cost savings, and account growth.
As a Cleaning Account Manager, you will have:
- Proven leadership and motivational skills, with the ability to plan ahead, prioritise, and perform under pressure.
- Experience in financial forecasting, budgeting, and performance analysis.
- Sound knowledge of Health & Safety systems within the cleaning or facilities management industry.
- Previous experience managing commercial cleaning contracts, ideally within the education sector.
- A flexible, proactive approach to meeting diverse client needs.
- A full UK driving licence with the ability to travel between sites as required.
What we offer you:
- The opportunity to be part of one of the fastest growing specialist FM providers in the UK.
- Employee Ownership - You are part of our success!
- 33 days holiday (including bank holidays).
- Company sick pay.
- Maternity and paternity leave support.
- Life assurance cover.
- 24/7 GP access, plus mental health, wellness, financial, and legal support.
- Two paid volunteering days per year - Give back to a cause that matters to you.
- Exclusive perks and discounts - More than 250 deals available.
- Ongoing training and development - From apprenticeships to leadership programs.
- Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way.
- Recognition and rewards - Celebrating our shining stars all year round.
Our Commitment to Inclusion: We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
Key Qualifications: Management Qualification.
Account Manager in Cambridge employer: Churchill Services
Join a dynamic and people-focused team as a Cleaning Account Manager in Cambridge, where you'll lead and inspire local cleaning teams while enjoying a wealth of benefits including 33 days holiday, employee ownership, and ongoing training opportunities. Our commitment to diversity and inclusion ensures a supportive work environment, while our rapid growth offers you the chance to advance your career in one of the UK's fastest-growing specialist FM providers.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your leadership and relationship-building skills can drive performance and client satisfaction, just like they want in an Account Manager.
✨Tip Number 3
Showcase your experience with financial forecasting and budgeting during interviews. Bring examples of how you've achieved operational excellence in previous roles, especially in the education sector, to impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your leadership experience and any relevant cleaning or facilities management background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience with client relationships and operational excellence.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and improve service delivery. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Churchill Services
✨Know Your Client
Before the interview, research the company and its clients thoroughly. Understand their values, mission, and any recent news or projects. This will help you demonstrate your interest and show how you can build strong client relationships.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to achieve operational excellence. Be ready to discuss your approach to recruitment and development as well.
✨Health & Safety Knowledge is Key
Brush up on your knowledge of Health & Safety procedures relevant to the cleaning industry. Be prepared to discuss how you ensure compliance and maintain high standards across your sites, as this is crucial for the role.
✨Demonstrate Continuous Improvement Mindset
Think of examples where you've identified opportunities for improvement or cost savings in previous roles. Highlight your proactive approach and how it led to enhanced service delivery or client satisfaction.
