At a Glance
- Tasks: Lead and motivate a team while overseeing cleaning operations in healthcare.
- Company: Join one of the fastest-growing specialist FM providers in the UK.
- Benefits: Enjoy 33 days leave, enhanced pay, and 250+ perks.
- Other info: Employee-owned with a commitment to diversity and inclusion.
- Why this job: Make a real impact in healthcare while growing your career.
- Qualifications: Experience in managing cleaning operations and strong people management skills.
National travel required (Yorkshire to the South Coast). Up to £50,000 per annum, plus company car or car allowance.
We are seeking a National Operations Manager to join our thriving Chequers division, overseeing cleaning operations across a portfolio of regional and national healthcare contracts. Reporting to the Head of Operations, you will act as our healthcare sector specialist, leading and motivating a team of five Managers while driving operational performance, service excellence, and the delivery of regional business objectives.
As a National Operations Manager you’ll be:
- Responsible for operational and strategic management and delivery of all services.
- Supporting a team of managers, working with them on the front line to maximise client retention and growth.
- Analysing the business and production of operating strategies for the region.
- Managing client engagement, and driving innovation and mobilisation of any new business wins.
- Looking for opportunities for continuous improvement, cost savings and account growth.
As a National Operations Manager you’ll have:
- Proven experience managing cleaning operations across healthcare contracts, with an understanding of compliance, service standards, and operational best practice.
- People management experience with the ability to motivate and coach diverse teams across multiple sites to deliver the best possible outcome.
- The ability to use own initiative to problem solve in a fast paced, high pressure environment.
- Strong commercial awareness, financial management, Health and Safety awareness and IT literacy.
- Passionate, flexible, trustworthy, and innovative.
What we offer you:
- The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
- We are employee-owned, making you a beneficiary of our future success.
- 33 days leave including bank holidays.
- Enhanced maternity, paternity, and sick pay.
- 24hr online GP access as well as mental health, wellness, financial and legal support.
- Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
- More than 250 perks and hundreds of exclusive deals and discounts.
- Lots of training, development & apprenticeship opportunities to grow and progress your career.
- Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill.
- All year-round recognition and annual awards programme to thank our shining stars.
Our commitment to Diversity, Equity and Inclusion:
Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.
Reasonable adjustments:
Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.
Please note: A basic DBS check is required for this role.
National Operations Manager in Birmingham employer: Churchill Services
Join Churchill, one of the fastest-growing specialist FM providers in the UK, where your role as National Operations Manager will not only allow you to lead a dedicated team but also benefit from our employee ownership model, ensuring you share in our success. With a strong focus on employee wellbeing, we offer 33 days of leave, enhanced family leave policies, and extensive training opportunities, all within a supportive and inclusive work culture that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land National Operations Manager in Birmingham
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Churchill Services.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Churchill Services.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Churchill Services, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace National Operations Manager in Birmingham
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Churchill Services that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Churchill Services specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Churchill Services will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Churchill Services
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Churchill Services a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Churchill Services.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Churchill Services, showcasing your work ethic and the quality of your previous roles in janitorial services.
