Administration Team Leader

Remote role with occasional travel to our Luton and London offices Full-time hours 9AM-5:30PM This is a fantastic opportunity for an Administration Team Leader to oversee a team of four Co-ordinators who provide the day-to-day administrative support to the Quality, Health, Safety and Environmental department and contribute to the long‐term development of the business function. The role of Administration Team Leader offers a fantastic opportunity for the right person to progress their career and gain extensive experience within a fast-paced commercial environment that is always changing. As Administration Team Leader you’ll: * Monitor and review task allocation and responsibilities across the Support Team to ensure workload balance and to maximise efficiencies. * Oversee team processes ensuring key stakeholder needs are met and standards upheld. * Monitor, evaluate, and continuously improve processes by identifying opportunities for enhancement and encouraging team members to propose and implement improvements. * Apply hands-on approach for Coordinator tasks and lead by example. * Advocate for all Support Team responsibilities, promote best practice and continuous improvement strategies. * Ensure that all shared mailboxes are running efficiently, and requests are being responded to promptly. * Support with team recruitment, new colleague onboarding, inductions, and developing ongoing training plans. * Support and manage the performance of the coordinators by leading one-to-one discussions, conducting regular performance reviews, and overseeing absence management. As an Administration Team Leader you’ll have: * Previous experience managing a team * Strong project management and administration skills * Good time management and able to meet deadlines * Experience prioritising your workload and the ability to work independently. * Proficient use of Microsoft programmes * Excellent presentational skills for all correspondence, letters, presentations, and data * Great attention to detail and able to record information accurately What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: * Employee Ownership – You are part of our success! * 33 days holiday (including bank holidays) * Company sick pay * Maternity and paternity leave support * 24/7 GP access, plus mental health, wellness, financial, and legal support * Two paid volunteering days per year – Give back to a cause that matters to you * Exclusive perks and discounts – More than 250 deals available * Ongoing training and development – From apprenticeships to leadership programs * Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way * Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Please note: Security clearance (DBS) is required for this role