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- Tasks: Manage cleaning contracts and ensure high standards across London sites.
- Company: Join a leading cleaning company focused on quality and client satisfaction.
- Benefits: Enjoy employee ownership, life assurance, wellness support, and exclusive discounts.
- Why this job: Be part of a supportive culture that values growth, teamwork, and social impact.
- Qualifications: Strong communication, leadership skills, and experience with commercial clients preferred.
- Other info: Hybrid role with travel to client locations; DBS check required.
The predicted salary is between 24000 - 28000 £ per year.
Overview
Hybrid, with travel to London client locations as required
£30,000 to £35,000 per annum
Supporting on small to medium corporate cleaning contracts in London. We are seeking a Cleaning Account Manager to oversee a pool of sites across London\’s City and West End. This role would suit a people-focused Manager who can motivate their team to maintain high-specification cleaning standards. This position will sit under our Portfolio division. It\’s specifically designed for organisations for whom a higher standard of care and finish really matters – because the way their environment looks and feels is important to their business.
Responsibilities
- Maintaining strong client relationships with high levels of satisfaction
- Carrying out ad-hoc activities such as reports and audits
- Holding regular contract and specification review meetings with the client
- Being responsible for ensuring Health & Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth
Requirements / What you\\\’ll have
- Excellent communication and people management skills
- PowerPoint and Excel skills
- Strong leadership and motivational skills, with the ability to work under pressure and influence at a senior level
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
- Experience working with commercial clients previously would be highly desirable
You\\\’ll be someone who works collaboratively with your team and builds a strong bond with your clients. In exchange, we\\\’ll provide an inclusive and empowering culture where you\\\’ll receive the training and development opportunities that allow you to grow and progress your career.
What we offer you
- Employee Ownership – You are part of our success!
- Life assurance cover
- Company sick pay
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments
Please let us know if there are any adjustments we can make to support you during our recruitment process. We\\\’re happy to help.
Please note: A basic DBS check is required for this role.
Keywords: Account Manager, London, Cleaning Manager, Site Manager
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Account Manager (Portfolio) employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Portfolio)
✨Tip Number 1
Familiarise yourself with the cleaning industry standards and regulations, especially those related to Health & Safety. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Network with professionals in the cleaning and facilities management sectors. Attend industry events or join relevant online forums to connect with potential colleagues and clients, which can give you insights into the role and company culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to motivate teams and improve service delivery, as these are key aspects of the Account Manager role.
✨Tip Number 4
Research StudySmarter's values and culture, particularly around inclusivity and employee ownership. Being able to articulate how your personal values align with ours can set you apart during the interview process.
We think you need these skills to ace Account Manager (Portfolio)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in the cleaning or facilities management sector. Emphasise your people management skills and any experience with commercial clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for maintaining high standards in cleaning services. Mention specific examples of how you've successfully managed client relationships and led teams to achieve results.
Highlight Relevant Skills: In your application, clearly outline your communication, leadership, and financial forecasting skills. Provide examples of how you've used these skills in previous roles to drive success.
Showcase Continuous Improvement Initiatives: Discuss any initiatives you've implemented in past roles that led to cost savings or improved service delivery. This will demonstrate your proactive approach and ability to contribute to account growth.
How to prepare for a job interview at Churchill Services
✨Showcase Your People Skills
As an Account Manager, your ability to build strong relationships is crucial. Be prepared to share examples of how you've successfully motivated teams and maintained client satisfaction in previous roles.
✨Demonstrate Your Financial Acumen
Since the role involves financial forecasting and budgeting, brush up on your knowledge of these areas. Be ready to discuss any relevant experience you have with financial analysis and how it has impacted your previous projects.
✨Highlight Health & Safety Knowledge
Understanding Health & Safety procedures is key in the cleaning industry. Familiarise yourself with relevant legislation and be prepared to discuss how you've ensured compliance in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and leadership skills. Think of specific scenarios where you've had to overcome challenges or implement improvements, and be ready to explain your thought process.
