Account Manager (Make Ready)

Account Manager (Make Ready)

Full-Time 31000 - 41000 £ / year (est.) No home office possible
Churchill Services

At a Glance

  • Tasks: Lead and inspire cleaning teams to deliver top-notch service across multiple locations.
  • Company: Join a fast-growing specialist FM provider in the UK.
  • Benefits: Enjoy 33 days holiday, employee ownership, and exclusive perks.
  • Other info: Be part of a diverse team that values inclusion and personal growth.
  • Why this job: Make a real impact while advancing your career in cleaning management.
  • Qualifications: Proven leadership skills and experience in managing cleaning contracts.

The predicted salary is between 31000 - 41000 £ per year.

Based across Oxfordshire, Berkshire and Buckinghamshire, £37,000 - £39,000 per annum depending on experience. We are looking for an experienced Cleaning Account Manager to join our growing Make Ready Division, overseeing a large emergency services contract across Oxfordshire, Berkshire and Buckinghamshire. In this dynamic and fast‑paced role, you will lead and inspire a team of cleaning operatives to deliver exceptional service standards across 2 locations. Your leadership, people management, and client relationship skills will be vital in ensuring continued success and client satisfaction.

As a Cleaning Account Manager, you will:

  • Build and maintain strong client relationships, ensuring consistently high satisfaction levels.
  • Oversee and uphold the quality of service delivery across all sites.
  • Recruit, manage, and coach cleaning teams, fostering a motivated and high‑performing workforce.
  • Conduct regular reports, audits, and project reviews to support the Operations Manager and meet contractual requirements.
  • Lead contract and specification review meetings with clients to ensure ongoing alignment.
  • Ensure full compliance with Health & Safety procedures and legislation.
  • Identify opportunities for continuous improvement, cost efficiencies, and account growth.

As a Cleaning Account Manager, you will have:

  • Proven leadership and motivational skills, with the ability to plan ahead, manage pressure, and influence at all levels.
  • Experience in financial forecasting, budgeting, and performance analysis.
  • A solid understanding of Health & Safety systems within the cleaning industry.
  • Previous experience managing commercial cleaning contracts or working with corporate clients.

This is an excellent opportunity for a driven professional who takes pride in maintaining high standards and delivering outstanding results. If you are ready to take the next step in your cleaning management career, we would love to hear from you.

What we offer you:

  • Employee Ownership – You are part of our success!
  • 33 days holiday (including bank holidays)
  • Company sick pay
  • Maternity and paternity leave support
  • Life assurance cover
  • 24/7 GP access, plus mental health, wellness, financial, and legal support
  • Two paid volunteering days per year – Give back to a cause that matters to you
  • Exclusive perks and discounts – More than 250 deals available
  • Ongoing training and development – From apprenticeships to leadership programs
  • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
  • Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion: We are committed to creating a workplace where everyone belongs. As an inclusive and equal‑opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Please note: Security clearance (DBS) is required for this role.

Key Qualifications:

  • Management Qualification

Account Manager (Make Ready) employer: Churchill Services

Join a rapidly expanding specialist FM provider in the heart of Oxfordshire, Berkshire, and Buckinghamshire, where your leadership as a Cleaning Account Manager will be pivotal in driving exceptional service standards. With a strong commitment to employee ownership, ongoing training, and a vibrant work culture that prioritises wellbeing and diversity, you'll find ample opportunities for personal and professional growth while making a meaningful impact in the community. Enjoy generous benefits including 33 days holiday, company sick pay, and exclusive perks, all while being part of a team that celebrates success and fosters a sense of belonging.
Churchill Services

Contact Detail:

Churchill Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager (Make Ready)

✨Tip Number 1

Network like a pro! Reach out to your connections in the cleaning industry or related fields. Attend local events or join online groups where you can meet potential employers and showcase your skills.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Be ready to discuss how your leadership and client relationship skills align with their goals. We want you to shine!

✨Tip Number 3

Practice your pitch! You never know when an opportunity might arise, so have a quick summary of your experience and achievements ready to go. Make it engaging and memorable!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.

We think you need these skills to ace Account Manager (Make Ready)

Leadership Skills
People Management
Client Relationship Management
Quality Assurance
Recruitment and Coaching
Financial Forecasting
Budgeting
Performance Analysis
Health & Safety Compliance
Contract Management
Continuous Improvement
Project Management
Ability to Work Under Pressure
Influencing Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your leadership experience and any relevant cleaning industry knowledge. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be genuine and let your personality come through.

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage teams and improve service delivery. Numbers and results speak volumes, so don’t hold back!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our growing team!

How to prepare for a job interview at Churchill Services

✨Know Your Stuff

Before the interview, make sure you thoroughly understand the role of a Cleaning Account Manager. Familiarise yourself with the key responsibilities like client relationship management and team leadership. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your team and ensured high service standards. This is crucial since the role requires strong leadership and people management skills.

✨Understand Health & Safety Regulations

Since compliance with Health & Safety procedures is vital in this role, brush up on relevant regulations within the cleaning industry. Be ready to discuss how you've implemented these practices in previous roles, as it shows your commitment to safety and quality.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or future growth opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.

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