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- Tasks: Lead a team managing cleaning services across 21 sites, ensuring high standards and client satisfaction.
- Company: Join a growing company that values clean environments and employee ownership.
- Benefits: Enjoy perks like a company car, discounts, paid volunteering days, and ongoing training.
- Why this job: Be part of a dynamic team where no two days are the same and your leadership makes a difference.
- Qualifications: Experience in managing cleaning contracts and strong interpersonal skills are essential.
- Other info: Security clearance (DBS) is required for this role.
The predicted salary is between 28000 - 42000 £ per year.
Based across Bedfordshire and Letchworth
£35,000 per annum plus company car
Clean environments make people happier
We are looking for an experienced Account Manager to join our growing Central division overseeing a multisite contract including education and commercial sites.
You\’ll manage a team of cleaning operatives, ensuring their 21 sites are thoroughly supervised and that high standards are maintained. No two days will be the same. Your strong interpersonal skills will support and develop your team.
As an Account Manager, you\’ll be:
- Maintaining strong client relationships with high satisfaction levels
- Ensuring quality service delivery
- Managing, recruiting, and coaching local service teams
- Carrying out ad-hoc activities such as projects, reports, and audits to support the Operations Manager
- Ensuring adherence to Health & Safety procedures and legislation
- Seeking opportunities for continuous improvement, cost savings, and account growth
As an Account Manager, you\’ll have:
- Experience managing cleaning or grounds contracts
- Excellent interpersonal and people management skills
- Leadership and motivational skills, with the ability to plan ahead, work under pressure, and influence at a senior level
- Knowledge of Health and Safety systems
- Ability to meet tight deadlines
- Strong commercial awareness, financial management, and IT literacy
What we offer you
We believe in rewarding talent and creating a workplace where everyone feels valued. Here\’s what you\’ll get:
- Employee Ownership – You are part of our success!
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – Over 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders lead the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are dedicated to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe diversity drives innovation and excellence, and we strive to foster a culture of respect, fairness, and opportunity for all.
Reasonable adjustments
Please inform us if any adjustments are needed to support you during the recruitment process. We are happy to assist…
Note: Security clearance (DBS) is required for this role.
Qualifications:
Key Qualifications
- Management Qualification
Keywords:
Account Manager, Cleaning, Area Cleaning Manager, Facilities Management #J-18808-Ljbffr
Account Manager employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the cleaning and facilities management industry. Understanding the latest trends, technologies, and best practices will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the cleaning and facilities management sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn about job opportunities.
✨Tip Number 3
Prepare to discuss your leadership and people management experiences in detail. Think of specific examples where you've successfully motivated a team or improved service delivery, as these will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Research the company’s values and culture. Being able to articulate how your personal values align with theirs can make a strong impression and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing cleaning or grounds contracts. Emphasise your interpersonal and people management skills, as well as any leadership roles you've held.
Craft a Compelling Cover Letter: In your cover letter, address how your experience aligns with the responsibilities of the Account Manager role. Mention specific examples of how you've maintained client relationships and ensured quality service delivery in previous positions.
Highlight Health & Safety Knowledge: Since knowledge of Health and Safety systems is crucial for this role, include any relevant certifications or training you have completed. This will demonstrate your commitment to maintaining high standards in safety and compliance.
Showcase Continuous Improvement Initiatives: Discuss any past experiences where you've identified opportunities for cost savings or account growth. This could be through process improvements or innovative solutions that benefited your previous employers.
How to prepare for a job interview at Churchill Services
✨Showcase Your Leadership Skills
As an Account Manager, you'll be leading a team of cleaning operatives. Be prepared to discuss your previous leadership experiences and how you've motivated teams in the past. Use specific examples to illustrate your ability to influence and inspire others.
✨Demonstrate Your Interpersonal Skills
Strong interpersonal skills are crucial for maintaining client relationships. During the interview, highlight instances where you've successfully managed client expectations or resolved conflicts. This will show that you can maintain high satisfaction levels.
✨Know Your Health & Safety Regulations
Since adherence to Health & Safety procedures is vital in this role, brush up on relevant regulations before your interview. Be ready to discuss how you've implemented safety measures in previous roles and how you plan to ensure compliance across multiple sites.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about challenges you've faced in managing contracts or teams and how you overcame them. This will demonstrate your capability to handle the dynamic nature of the job.
