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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch cleaning services across residential sites.
- Company: Join a growing company that values employee ownership and inclusivity.
- Benefits: Enjoy competitive salary, 24/7 GP access, and exclusive discounts.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Strong people management skills and experience in financial forecasting required.
- Other info: Opportunities for ongoing training and community volunteering.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Based across Luton, Bedfordshire
£35,000 – £40,000 per annum + Company Car
We are seeking a highly motivated and experienced Cleaning Account Manager to join our expanding Chequers division. This role will oversee a key housing association contract, covering a range of residential and communal sites.
As the Cleaning Account Manager, you will be responsible for leading and supporting a team of cleaning operatives, ensuring all sites are consistently supervised and maintained to the highest standards. Every day will bring new challenges, and your excellent people skills will be vital in motivating your team and delivering exceptional service.
As a Cleaning Contract Manager, you will be responsible for:
- Maintaining strong client relationship with high levels of satisfaction
- Providing and maintaining the quality-of-service delivery
- Managing, recruiting, and coaching local service teams
- Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager
- Be responsible for ensuring Health & Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth
Expertise and attributes
- Excellent interpersonal communication and people management skills
- Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
- Ability to work to tight timescales
- Strong commercial awareness, financial management, and IT literacy
- Passionate, flexible, trustworthy, and innovative
What we offer you
We believe in rewarding talent and creating a workplace where everyone feels valued. Here\’s what you\’ll get:
- Employee Ownership – You are part of our success!
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments
Please let us know if there are any adjustments we can make to support you during our recruitment process. We\’re happy to help
Please note: Security clearance (DBS) is required for this role
Qualifications
Key Qualifications
- Management Qualification
Keywords
- Cleaning Account Manager
- Account Manager
- Facilities Manager
- Housing
#J-18808-Ljbffr
Account Manager employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management sectors. You never know who might have a lead on an Account Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your people skills! As an Account Manager, you’ll need to motivate your team and maintain client relationships. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing teams and client relationships, as well as any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the cleaning industry and your leadership skills. Tell us why you’re the perfect fit for our team and how you can contribute to our success.
Showcase Your Achievements: When filling out your application, don’t just list your duties from previous jobs. Instead, focus on your achievements! Use numbers and examples to demonstrate how you’ve improved service delivery or managed successful projects.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Churchill Services
✨Know Your Stuff
Before the interview, make sure you understand the cleaning industry and the specific challenges that come with managing a team in this field. Brush up on Health & Safety regulations and be ready to discuss how you've successfully navigated these in past roles.
✨Showcase Your People Skills
As an Account Manager, your ability to lead and motivate a team is crucial. Prepare examples of how you've built strong relationships with your team and clients. Think about times when you’ve turned a challenging situation into a positive outcome through effective communication.
✨Demonstrate Financial Acumen
Since financial forecasting and budgeting are key parts of the role, be prepared to discuss your experience with these tasks. Bring examples of how you've managed budgets in previous positions and any cost-saving initiatives you've implemented.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to continuous improvement or how they measure client satisfaction. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
