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- Tasks: Lead and inspire cleaning teams while ensuring top-notch service across various sites.
- Company: Join a fast-growing specialist FM provider in the UK.
- Benefits: Enjoy 33 days holiday, company car, and exclusive perks.
- Why this job: Make a real impact in a dynamic role with opportunities for growth.
- Qualifications: Proven leadership skills and experience in managing cleaning contracts.
- Other info: Embrace a culture of inclusion and continuous development.
The predicted salary is between 28000 - 42000 £ per year.
Overview
Based across Bedfordshire
£35,000 per annum + Company Car
We\\\’re looking for an experienced Cleaning Account Manager to join our thriving CleaningDivision, overseeing a portfolio of education, corporate and shopping centre sites across Bedfordshire. With several exciting new contract wins, there\\\’s never been a better time to join our growing team.
In this dynamic, people-focused role, you\\\’ll lead and inspire a team of cleaning operatives, ensuring outstanding service delivery and operational excellence across your sites. No two days will be the same-your leadership, organisation, and relationship-building skills will drive performance, client satisfaction, and continuous improvement.
Responsibilities
- Build and maintain strong client relationships, ensuring high levels of satisfaction and service delivery.
- Lead, recruit, and develop local cleaning teams to achieve operational excellence.
- Oversee quality standards and carry out regular audits, reports, and project activities to support the Operations Manager.
- Conduct regular contract and specification review meetings with customers.
- Ensure all Health & Safety procedures and legislation are fully adhered to.
- Identify opportunities for continuous improvement, cost savings, and account growth.
Qualifications
- Proven leadership and motivational skills, with the ability to plan ahead, prioritise, and perform under pressure.
- Experience in financial forecasting, budgeting, and performance analysis.
- Sound knowledge of Health & Safety systems within the cleaning or facilities management industry.
- Previous experience managing commercial cleaning contracts, ideally within the education sector.
- A flexible, proactive approach to meeting diverse client needs.
- A full UK driving licence with the ability to travel between sites as required.
What we offer you
The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
Perks and benefits
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
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Account Manager employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. Attend local events or join online groups where you can meet potential employers or colleagues. Remember, sometimes it’s who you know that can help you land that Account Manager role!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to client relationships and operational excellence. When you walk into that interview, show them you’re not just another candidate; you’re the one who can lead their teams to success!
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experiences where you’ve motivated a team or improved service delivery. Be ready to discuss how you can bring that same energy to their cleaning division.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our growing team. Let’s make it happen together!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your leadership experience and any relevant cleaning or facilities management background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention specific examples of your past successes in similar positions.
Showcase Your People Skills: Since this role is all about building relationships, make sure to highlight your interpersonal skills. Share examples of how you've successfully led teams or managed client relationships in the past. We love to see that people-focused approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Churchill Services
✨Know Your Stuff
Before the interview, make sure you understand the cleaning industry, especially in relation to education and corporate sectors. Brush up on your knowledge of Health & Safety regulations and be ready to discuss how you've applied these in previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and motivational skills. Think about times when you've successfully led a team or improved service delivery. Be ready to explain your approach to building strong client relationships and how you inspire your team.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing a dissatisfied client or conducting a quality audit. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high standards.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the company's growth plans, team dynamics, or how they measure success in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
